Troubleshooting the Service Context plug-in
The Service Context (BMC.ARDBC.ATRIUM.SERVICECONTEXT) plug-in is the backend logic that supports BMC Atrium Service Context. For more information about Service Context, see Service Context.
- The AR System Administration: Plugin Server Configuration form contains the configurations for the logs that can be used for troublehsooting. For more information, see Logging Configurations in in Remedy Action Request System documentation.
- For the Service Context plug-in, the default logger is com.bmc.atrium.federation.srvcctx, and its appender is