This documentation supports the 18.08 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

Monitoring a normalization job

This topic describes how you can monitor a normalization job, and the various values displayed in the Job Details section.

To monitor a normalization job

  1. In the Data Flow section of the CMDB Dashboard, click Normalized CIs. (Alternatively, on the CMDB Dashboard, click Jobs > Manage Normalization.) The following page is displayed.
  2. From the Dataset list, select a data set name for which you want to view the jobs, or select All to view the jobs for all the data sets in CMDB.
  3. From the time-period list, select the period for which you want to view the jobs. 

For the selected data set and time-period filters, the ribbon component displays the following fields:

Ribbon ComponentFieldDescription
JobsTotal

Total count of jobs that have run at least once plus jobs that have not run even once.

ExecutedCount of jobs that have run at least once for the applied data set and time-period filters.
Pending

Count of jobs that have not run even once for the applied data set and time-period filters.

CIsTotalTotal count of CIs processed in all the executed jobs.
GoodCount of CIs that are successfully normalized for the executed jobs.
ErrorsCount of CIs that failed normalization for the executed jobs.
RelationshipsTotalTotal count of relationships processed in all the executed jobs.
GoodCount of relationships that are successfully normalized for the executed jobs.
ErrorsCount of relationships that failed normalization for the executed jobs.

Note

The values displayed in the Jobs ribbon component are run-time values. The values in the CIs and Relationships ribbon components are generated by the Datasources Utility. This utility runs at scheduled times, as set in the Configurations menu. A message above the ribbon provides the date and time when the server last ran the utility.

Below the ribbon component, the All Jobs table lists the details of each job in a row. Each row has the following fields:

FieldDescription
Job Name

Displays the job name that you provided when creating the job. Click a job name to view the job settings page. You can also edit, delete, and start the job on this page.

This page displays the following sections:

  • Job Details: Displays the Job Name, Job ID, job creation date and job modification date.
  • Dataset Configurations: Displays the data set settings that you configured for the job.
  • Normalization Features Used: Displays the normalization features that you applied for the job, such as Suite Rollup, and Impact.
  • Status: Displays the current status of the job, such as Completed and Aborted. This section also displays the number of failed and successful CIs and relationships for the job.
  • Schedule: Displays the current job schedule, such as Continuous, or Recurring every day, and week.


Job Status

Displays one of the following job statuses:

  • Started: The job is currently in progress.
  • Completed: The job was completed successfully.
  • Aborted: The job failed because of errors.
  • Stopped: The job was stopped before completion.
CIsValues in the green CIs column represent the number of CIs normalized successfully, while values in the red CIs column represent the number of CIs that failed normalization. You can drill-down into the failed CIs by clicking the link for the number of failed CIs. This drill-down page provides a Recommended Actions column that lists the solutions for resolving the failed CIs.
RelationshipsValues in the green Relationships column represent the number of relationships normalized successfully, while values in the red Relationships column represent the number of relationships that failed normalization. You can drill-down into the failed relationships by clicking the link for the number of failed relationships. This drill-down page provides a Recommended Actions column that lists the solutions for resolving the failed relationships.
Runs HistoryDisplays a link for the number of times the job has run so far. Click the link to view a pop-up that displays the job history, such as the job status, start time, and end time for each run of the job.

Note

For more information about creating and monitoring a normalization job:

  • go to the Walkthroughs widget on the Dashboard
  • go to the Normalization component

and from the walk-through options, click CMDB Normalization Video.


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