This documentation supports the 18.08 version of BMC Atrium Core.

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Merging duplicate CIs by reconciling data from multiple sources


The reconciliation process helps create a reliable and robust production data set in the CMDB. In the first part of this process, the normalization process standardizes information about the discovered configuration items (CIs). Then, the reconciliation process identifies and merges duplicate CIs.

Note

BMC recommends reconciling only CIs that have been normalized or that do not require normalization. To reconcile the appropriate CIs, select Process Normalized CIs Only in the Create Job or Edit Job window.

Reconciliation_process_overview


TaskReference
Define the precedence value for a dataset in a merge activity.Creating precedence sets and associations for reconciliation merge activities
Create rules to limit the number of instances that a reconciliation activity processes.Creating qualification rules for reconciliation activities
Create a set of prioritized rules that define how CI instances in different data sets are identified as the same entity.Configuring reconciliation custom identification rules
Create a reconciliation job that uses all the precedences, qualification rules, and identification rules to run the reconciliation process.Standard reconciliation jobs


Reconciliation engine permissions

To configure the reconciliation engine, you must have the following permissions:

  • CMDB RE User
  • CMDB RE Definitions Admin
  • CMDB RE Manual Identification



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