This documentation supports the 18.08 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.

CMDB Services configuration settings

Use the parameters in the CMDB Services section to configure logging information for  the CMDB Services. The logs are helpful in troubleshooting REST APIs. You must set the log level to Info or Debug.

Important

In the CMDB Services component, under Dashboard Utility, if you select the check box Enable Duplicate Processing, then the utility enables the processing of duplicate CIs. But note that when you run the utility for the first time with this selection, the execution time may be substantial, affecting database performance. BMC recommends that if you want to enable this check box, then have your first run of this utility during non-peak hours.  

If you are in a server group environment, select the required Remedy AR System server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed.

Parameter

Description

Default Value

Setting in the AR Configuration file 
(ar.cfg or ar.conf)

Log File Name

Specifies the log file name for CMDB Services.

cmdb_services.logLog-File-Name
Log File LocationSpecifies the location of the log file.C:\Program Files\BMC Software\ARSystem\ARServer\DbLog-File-Location
Log Level

Defines the type of information that is saved in the log file. The types are Fatal, Error, Warn, Info, and Debug.


FATALLog-Level
Maximum Log File Size

Specifies the maximum size of the log file.

When the log file reaches the file size limit, it is renamed and a new log file is created. The older files are not automatically deleted.

250Max-Log-File-Size
Maximum Number of Log FilesThe maximum number of backup files that the system generates when the log file size exceeds the limit specified in the Maximum Log File Size.10Number-Of-Backup-Files

If you are in a server group environment, select the required AR server from the Select Server drop-down list. If you have a stand-alone environment, the required server name is automatically displayed.

Parameter

Description

Default Value

Setting in the AR Configuration file 
(ar.cfg or ar.conf)

Log File Name

Specifies the log file name for CMDB Services.

cmdb_services.logLog-File-Name
Log File LocationSpecifies the location of the log file.C:\Program Files\BMC Software\ARSystem\ARServer\DbLog-File-Location
Log Level

Defines the type of information that is saved in the log file. The types are Fatal, Error, Warn, Info, and Debug.


FATALLog-Level
Maximum Log File Size

Specifies the maximum size of the log file.

When the log file reaches the file size limit, it is renamed and a new log file is created. The older files are not automatically deleted.

250Max-Log-File-Size
Maximum Number of Log FilesThe maximum number of backup files that the system generates when the log file size exceeds the limit specified in the Maximum Log File Size.10Number-Of-Backup-Files


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