This documentation supports the 18.05 version of BMC Atrium Core.

To view the latest version, select the version from the Product version menu.


This section contains information about performing various tasks to maintain and manage your CMDB:

AccessingAccessing the new interface.

Accessing and navigating the CMDB Portal

Accessing the Atrium Core Console and its components

Search and view CIsSearch and view the CIs and their relationships. You may use this for troubleshooting, planning, analyzing dependencies, and so on.

Searching for CIs using a custom query in advanced search


Manage software licensing using features such as Version Rollup, Suite Rollup, and Product Catalog.

Managing software licenses in your organization using normalization
Understand the Normalization Engine's process to handle impact relationship rules, and the usage of the Impact feature to manage service impact of CIs.Managing service impact
Know the best-practice relationship rules for CIs, and the usage of the Relationship feature to manage CIs.Managing data relationship name
Use the Normalization Engine to set row-level permissions for classes and instances, and normalization using the Row Level Security feature.Setting the Normalization Engine permissions for multi-tenancy
Understand the scenarios where you may want to use customized normalization besides the out-of-the-box features, and the procedure for configuring the Custom feature.Customizing normalization
Configure the normalization parameters from a single, centralized console.Configuring the Normalization Engine
Understand the normalization process and statuses that the Normalization Engines uses, the configuration process for normalizing data sets, and the procedure to create and monitor a normalization job.Managing consistency of CMDB data by using normalization
ReconciliationPerform identification, merge, and purge activities in CMDB, create Reconciliation IDs, configure the Reconciliation Engine, and create and monitor reconciliation jobs.Merging duplicate CIs by reconciling data from multiple sources
Purge soft-deleted data to optimize CMDB performance.Purging soft-deleted data by using the Reconciliation Engine
Atrium IntegratorTransfer data from external datastores to BMC CMDB.Transferring data from external datastores to BMC CMDB using Atrium Integrator

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