Using
This section contains information about performing various tasks to maintain and manage your CMDB:
| Area | Task | Reference |
|---|---|---|
| Accessing | Accessing the new interface. | |
| Search and view CIs | Search and view the CIs and their relationships. You may use this for troubleshooting, planning, analyzing dependencies, and so on. | |
| Normalization | Manage software licensing using features such as Version Rollup, Suite Rollup, and Product Catalog. | Managing software licenses in your organization using normalization |
| Understand the Normalization Engine's process to handle impact relationship rules, and the usage of the Impact feature to manage service impact of CIs. | Managing service impact | |
| Know the best-practice relationship rules for CIs, and the usage of the Relationship feature to manage CIs. | Managing data relationship name | |
| Use the Normalization Engine to set row-level permissions for classes and instances, and normalization using the Row Level Security feature. | Setting the Normalization Engine permissions for multi-tenancy | |
| Understand the scenarios where you may want to use customized normalization besides the out-of-the-box features, and the procedure for configuring the Custom feature. | Customizing normalization | |
| Configure the normalization parameters from a single, centralized console. | Configuring the Normalization Engine | |
| Understand the normalization process and statuses that the Normalization Engines uses, the configuration process for normalizing data sets, and the procedure to create and monitor a normalization job. | Managing consistency of CMDB data by using normalization | |
| Reconciliation | Perform identification, merge, and purge activities in CMDB, create Reconciliation IDs, configure the Reconciliation Engine, and create and monitor reconciliation jobs. | Merging duplicate CIs by reconciling data from multiple sources |
| Purge soft-deleted data to optimize CMDB performance. | Purging soft-deleted data by using the Reconciliation Engine | |
| Atrium Integrator | Transfer data from external datastores to BMC CMDB. | Transferring data from external datastores to BMC CMDB using Atrium Integrator |
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