Supported application versions for the application adapters

The following table describes the certified application version for each of the application adapter. 

Application adapter name

Supported application versions

AirWatch adapter

Airwatch 6.4

Amazon EC2 REST adapter

Amazon EC2 2013-07-15

Amazon S3 adapter

 NA

Ansible adapter

Ansible 2.9.x

BMC Atrium CMDB adapter

BMC Configuration Management Database (CMDB)

  • 20.02
  • 19.08

BMC Database Automation adapter

BMC Database Automation

  • 8.9.02
  • 8.9
  • 8.8
  • 8.7
  • 8.6
  • 8.5.01
  • 8.3
  • 8.2

BMC Event Manager adapter

BMC Event Manager

  • 7.4 
  • 7.3
  • 7.1
  • 7.2.01

BMC Mainview AutoOperator adapter

BMC MainView AutoOPERATOR 7.3 

BMC Network Automation adapter

TrueSight Network Automation (formerly known as BMC Network Automation)

  • 20.02
  • 8.9.04

BMC TrueSight Operations Management adapter

BMC TrueSight Operations Management

  • 11.3.01
  • 11.0
  • 10.5
  • 10.1
  • 10.0
  • 9.5
  • 9.0
  • 8.6
  • 8.5
  • 8.5.01

BMC Remedy Action Request (AR) System adapter

BMC Remedy Action Request (AR) System

  • 20.02 (encryption security enabled or disabled on the on-premise version)
  • 19.08 (encryption security enabled or disabled on the on-premise version)

BMC Remedyforce adapter

BMC Remedyforce

  • 202201.43 Winter 22
  • 20.14.02.016

BMC Server Automation adapter

TrueSight Server Automation (formerly known as BMC Server Automation)

  • 21.3
  • 21.02
  • 20.02
  • 8.9.04.001
  • 8.9.04

CA Service Desk adapter

CA Service Desk

12.1

CyberArk adapter

CyberArk 10.8

Dell AIM adapter

Dell Advanced Infrastructure Manager (AIM)

3.4

HP Operations Manager adapter

HP Operations Manager

  • Windows – 8.1, 9.0
  • Solaris – 9.1

HP Service Manager adapter

HP Service Manager

  • 7.1
  • 7.11
  • 9.2

IBM Tivoli Netcool OMNIbus adapter

IBM Tivoli Netcool OMNIbus

7.1

IBM Tivoli Storage Manager adapter

IBM Tivoli Storage Manager 5.5


Infoblox NIOS adapter

Infoblox NIOS 6.3

Jira adapter

Jira 7.13.1

Microsoft Active Directory adapter

Microsoft Active Directory

  • Windows Server 2016
  • Windows Server 2019
  • Windows Server 2012 R2
  • Windows Server 2012
  • Windows 2008 64-bit

Microsoft Exchange 2003 adapter

Microsoft Windows 2008 R2

Microsoft Exchange adapter

Microsoft Exchange Server

  • 2016
  • 2013
  • 2010
  • 2007

Microsoft Hyper-v Server adapter

Microsoft Hyper-V Server 2008 R2

Microsoft Hyper-v Server 2012 adapter

Microsoft Hyper-V Server 2012 R2

Microsoft Operations Manager 2005 adapter

Microsoft Operations Manager 2005

Microsoft System Center Configuration Manager adapter

Microsoft System Center Configuration Manager

  • 1906
  • 2012
  • 2007 SP2
  • 2012 SP1

Microsoft System Center Operations Manager adapter

Microsoft System Center Operations Manager

  • 2016
  • 2012
  • 2007

NetApp RCU adapter

NetApp Rapid Cloning Utility

  • 2.0
  • 2.1.1 (valid for vSphere 5)

NetApp Storage adapter

NetApp DataFabric Manager version 4.0 and OnCommand Unified Core version 5.0.

ServiceNow adapter

ServiceNow Orlando

Solaris Zones adapter

Solaris version 10 Update 4 or later

VMware Infrastructure adapter

VMware vSphere

  • 7.x
  • 6.7
  • 6.5
  • 6.0
  • 5.5
  • 5.1
  • 5.0
  • 4.1
  • 4.0
  • 3.x
  • 2.5

VMware Infrastructure version 3.x

VMware Lifecycle Manager adapter

VMware Lifecycle Manager version 1.0.1

VMware vCloud adapter

VMware vCloud

  • 5.5
  • 5.1
  • 1.5
  • 1.0
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Comments

  1. Oludare Ogunmadewa

    Dear BMC, Is there an application adapter for BMC Helix(SaaS)?

    Mar 30, 2022 12:00
    1. Sulekha Gulati

      Oludare Ogunmadewa , thank you for the query. There is no adapter for BMC Helix ITSM (SaaS).

      Mar 31, 2022 10:38
  2. Madhav Babaria

    Thank you for the query, there is no adapter for BMC Helix ITSM (SaaS).

    Mar 31, 2022 10:17
  3. Oludare Ogunmadewa

    Hi Sulekha and Madhav, how can one use TrueSight Orchestration with BMC Helix ITSM(SaaS) for automation?

    Apr 05, 2022 12:17
    1. Sonal Rajapurkar

      Hi Oludare,

      Apologies for the delay in responding to your comment.

      Support for BMC Helix ITSM was added in version 23.1 of TrueSight Orchestration Content. For more information, see Support for BMC Helix ITSM.

      Regards,

      Sonal

      Apr 01, 2024 05:14