Move Change To Next Phase operation
The Move Change To Next Phase operation move a change record to the next phase.
The following table describes the elements of the <items> XML element and the adapter request. If not specified, the valid value for an element is assumed to be a string.
Elements for the <items> XML element and adapter request for the Move Change To Next Phase operation
The following figure displays the sample adapter request for the Move Change To Next Phase operation.
Sample adapter request for the Move Change To Next Phase operation
<hp-service-manager-request>
<entity>change</entity>
<entity-type />
<request>
<operation-name>move-to-next-phase-change</operation-name>
<parameters>
<move-to-next-phase-change-request>
<model>
<keys>
<change-number>
<value>C10101</value>
<type>String</type>
</change-number>
</keys>
<instance>
<header>
<type>Structure</type>
<category>
<value>Hardware</value>
<type>String</type>
</category>
<status>
<value />
<type>String</type>
</status>
<approval-status>
<value />
<type>String</type>
</approval-status>
<requested-by>
<value>AARON, JIM</value>
<type>String</type>
</requested-by>
<assigned-to>
<value />
<type>String</type>
</assigned-to>
<assignment-group>
<value>Application</value>
<type>String</type>
</assignment-group>
<coordinator>
<value>Conf.Coordinator</value>
<type>String</type>
</coordinator>
<coordinator-phone>
<value>11223366</value>
<type>String</type>
</coordinator-phone>
<planned-start-date>
<value>2009.11.01 08:00:00</value>
<type>DateTime</type>
</planned-start-date>
<planned-end-date>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</planned-end-date>
<reason>
<value>reason</value>
<type>String</type>
</reason>
<current-phase>
<value>Change Review</value>
<type>String</type>
</current-phase>
<risk-assessment>
<value>0</value>
<type>String</type>
</risk-assessment>
<priority>
<value>2</value>
<type>String</type>
</priority>
<date-entered>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</date-entered>
<open>
<value>true</value>
<type>Boolean</type>
</open>
<backout-duration>
<value>PT0S</value>
<type>DurationType</type>
</backout-duration>
<close-time>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</close-time>
<foreign-i-d>
<value>FEG-123</value>
<type>String</type>
</foreign-i-d>
<r-f-c-type2>
<value>RFC-T2</value>
<type>String</type>
</r-f-c-type2>
<company>
<value>Advantage</value>
<type>String</type>
</company>
<brief-description>
<value>The Title for the Change</value>
<type>String</type>
</brief-description>
<subcategory>
<value>Login</value>
<type>String</type>
</subcategory>
<s-l-a-agreement-i-d>
<value>155</value>
<type>String</type>
</s-l-a-agreement-i-d>
</header>
<description-structure>
<type>Structure</type>
<description>
<type>Array</type>
<description>
<element>
<value>First Line of Description</value>
<type>String</type>
</element>
<element>
<value>Second Line of Description</value>
<type>String</type>
</element>
</description>
</description>
<justification>
<type>Array</type>
<justification>
<element>
<value>justification line 1</value>
<type>String</type>
</element>
<element>
<value>justification line 2</value>
<type>String</type>
</element>
</justification>
</justification>
<backout-method>
<type>Array</type>
<backout-method>
<element>
<value>back out method line 1</value>
<type>String</type>
</element>
<element>
<value>back out method line 2</value>
<type>String</type>
</element>
</backout-method>
</backout-method>
</description-structure>
<middle>
<type>Structure</type>
<configuration-item>
<value>MyDisplayDevice1</value>
<type>String</type>
</configuration-item>
<location>
<value>Location</value>
<type>String</type>
</location>
<misc1>
<value>misc1</value>
<type>String</type>
</misc1>
<misc2>
<value>misc2</value>
<type>String</type>
</misc2>
<outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</outage-start>
<outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</outage-end>
<scheduled-outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</scheduled-outage-start>
<scheduled-outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</scheduled-outage-end>
<actual-outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</actual-outage-start>
<actual-outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</actual-outage-end>
<misc-array1>
<type>Array</type>
<misc-array1>
<!--zero or more array elements follow-->
<element>
<value>misc array 1 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array 1 - 2</value>
<type>String</type>
</element>
</misc-array1>
</misc-array1>
<misc-array2>
<type>Array</type>
<misc-array2>
<!--zero or more array elements follow-->
<element>
<value>misc array 2 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array 2 - 2</value>
<type>String</type>
</element>
</misc-array2>
</misc-array2>
<misc-array3>
<type>Array</type>
<misc-array3>
<!--zero or more array elements follow-->
<element>
<value>misc array3 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array3 - 2</value>
<type>String</type>
</element>
</misc-array3>
</misc-array3>
<assets>
<type>Array</type>
<assets>
<!--zero or more array elements follow-->
<element>
<value>Adobe Reader</value>
<type>String</type>
</element>
</assets>
</assets>
<estimate-description>
<value>estimate description</value>
<type>String</type>
</estimate-description>
<estimate-price>
<value>estimate price</value>
<type>String</type>
</estimate-price>
<actual-cost>
<value>Actual Cost</value>
<type>String</type>
</actual-cost>
<actual-price>
<value>actual price</value>
<type>String</type>
</actual-price>
</middle>
<close>
<type>Structure</type>
<completion-code>
<value>5</value>
<type>Decimal</type>
</completion-code>
<closing-comments>
<type>Array</type>
<closing-comments>
<!--zero or more array elements follow-->
<element>
<value>closing comment line 1</value>
<type>String</type>
</element>
<element>
<value>closing comment line 2</value>
<type>String</type>
</element>
</closing-comments>
</closing-comments>
</close>
<urgency>
<value>1</value>
<type>String</type>
</urgency>
<initial-assessment>
<value>3</value>
<type>String</type>
</initial-assessment>
<service>
<value>Applications</value>
<type>String</type>
</service>
<requested-date>
<value>2009.12.31 12:30:00</value>
<type>DateTime</type>
</requested-date>
</instance>
</model>
</move-to-next-phase-change-request>
</parameters>
</request>
</hp-service-manager-request>
The following figure displays an adapter response for the Move Change To Next Phase operation.
Sample adapter response for the Move Change To Next Phase operation
<hp-service-manager-response>
<metadata>
<count>1</count>
</metadata>
<responses>
<response>
<metadata>
<count>1</count>
</metadata>
<item>
<metadata>
<status>success</status>
</metadata>
<parameters>
<model>
<keys>
<change-number>
<value>C10101</value>
<type>String</type>
</change-number>
</keys>
<instance>
<header>
<type>Structure</type>
<change-number>
<value>C10101</value>
<type>String</type>
</change-number>
<category>
<value>Hardware</value>
<type>String</type>
</category>
<status>
<value>initial</value>
<type>String</type>
</status>
<approval-status>
<value>approved</value>
<type>String</type>
</approval-status>
<requested-by>
<value>AARON, JIM</value>
<type>String</type>
</requested-by>
<assignment-group>
<value>Application</value>
<type>String</type>
</assignment-group>
<coordinator>
<value>Conf.Coordinator</value>
<type>String</type>
</coordinator>
<coordinator-phone>
<value>11223366</value>
<type>String</type>
</coordinator-phone>
<planned-start-date>
<value>2009.11.01 08:00:00</value>
<type>DateTime</type>
</planned-start-date>
<planned-end-date>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</planned-end-date>
<reason>
<value>reason</value>
<type>String</type>
</reason>
<current-phase>
<value>Change Assessment & Planning</value>
<type>String</type>
</current-phase>
<risk-assessment>
<value>0</value>
<type>String</type>
</risk-assessment>
<priority>
<value>2</value>
<type>String</type>
</priority>
<date-entered>
<value>2010.01.08 13:15:03</value>
<type>DateTime</type>
</date-entered>
<open>
<value>true</value>
<type>Boolean</type>
</open>
<backout-duration>
<value>PT0S</value>
<type>Duration</type>
</backout-duration>
<foreign-i-d>
<value>FEG-123</value>
<type>String</type>
</foreign-i-d>
<RFCType2>
<value>RFC-T2</value>
<type>String</type>
</RFCType2>
<company>
<value>Advantage</value>
<type>String</type>
</company>
<brief-description>
<value>The Title for the Change</value>
<type>String</type>
</brief-description>
<subcategory>
<value>Login</value>
<type>String</type>
</subcategory>
<SLAAgreement-i-d>
<value>155</value>
<type>Int</type>
</SLAAgreement-i-d>
<r-f-c-type2>
<value>RFC-T2</value>
<type>String</type>
</r-f-c-type2>
<s-l-a-agreement-i-d>
<value>155</value>
<type>Int</type>
</s-l-a-agreement-i-d>
</header>
<description-structure>
<type>Structure</type>
<description>
<type>Array</type>
<description>
<element>
<value>First Line of Description</value>
<type>String</type>
</element>
<element>
<value>Second Line of Description</value>
<type>String</type>
</element>
</description>
</description>
<justification>
<type>Array</type>
<justification>
<element>
<value>justification line 1</value>
<type>String</type>
</element>
<element>
<value>justification line 2</value>
<type>String</type>
</element>
</justification>
</justification>
<backout-method>
<type>Array</type>
<backout-method>
<element>
<value>back out method line 1</value>
<type>String</type>
</element>
<element>
<value>back out method line 2</value>
<type>String</type>
</element>
</backout-method>
</backout-method>
</description-structure>
<middle>
<type>Structure</type>
<configuration-item>
<value>Adobe Reader</value>
<type>String</type>
</configuration-item>
<location>
<value>Location</value>
<type>String</type>
</location>
<misc1>
<value>misc1</value>
<type>String</type>
</misc1>
<misc2>
<value>misc2</value>
<type>String</type>
</misc2>
<outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</outage-start>
<outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</outage-end>
<scheduled-outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</scheduled-outage-start>
<scheduled-outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</scheduled-outage-end>
<actual-outage-start>
<value>2009.12.01 08:00:00</value>
<type>DateTime</type>
</actual-outage-start>
<actual-outage-end>
<value>2010.01.01 08:00:00</value>
<type>DateTime</type>
</actual-outage-end>
<misc-array1>
<type>Array</type>
<misc-array1>
<element>
<value>misc array 1 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array 1 - 2</value>
<type>String</type>
</element>
</misc-array1>
</misc-array1>
<misc-array2>
<type>Array</type>
<misc-array2>
<element>
<value>misc array 2 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array 2 - 2</value>
<type>String</type>
</element>
</misc-array2>
</misc-array2>
<misc-array3>
<type>Array</type>
<misc-array3>
<element>
<value>misc array3 - 1</value>
<type>String</type>
</element>
<element>
<value>misc array3 - 2</value>
<type>String</type>
</element>
</misc-array3>
</misc-array3>
<assets>
<type>Array</type>
<assets>
<element>
<value>Adobe Reader</value>
<type>String</type>
</element>
</assets>
</assets>
<estimate-description>
<value>estimate description</value>
<type>String</type>
</estimate-description>
<estimate-price>
<value>estimate price</value>
<type>String</type>
</estimate-price>
<actual-cost>
<value>Actual Cost</value>
<type>String</type>
</actual-cost>
<actual-price>
<value>actual price</value>
<type>String</type>
</actual-price>
</middle>
<close>
<type>Structure</type>
<completion-code>
<value>5</value>
<type>Decimal</type>
</completion-code>
</close>
<urgency>
<value>1</value>
<type>String</type>
</urgency>
<initial-assessment>
<value>3</value>
<type>String</type>
</initial-assessment>
<service>
<value>Applications</value>
<type>String</type>
</service>
<requested-date>
<value>2009.12.31 12:30:00</value>
<type>DateTime</type>
</requested-date>
<uniquequery>header,number="C10101"</uniquequery>
<recordid>C10101 - The Title for the Change</recordid>
</instance>
</model>
<messages>
<element>
<value>Change C10101 Phase Change Assessment & Planning Opened by falcon.</value>
</element>
</messages>
<status>SUCCESS</status>
<message>Success</message>
<schema-revision-date>2010.01.07 00:00:00</schema-revision-date>
<schema-revision-level>1</schema-revision-level>
<return-code>0</return-code>
</parameters>
</item>
</response>
</responses>
</hp-service-manager-response>
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