20.19.02 enhancements

This topic describes the enhancements in this version of TrueSight Orchestration Content. 

New application adapter for Jira

In this release, a new application adapter for Jira is introduced that interacts with Jira REST APIs to perform operations for managing issues. Using this adapter, you can create new issues, update issues, add comments, and notify users for changes made to any issue in Jira.  

For more information, see Jira adapter.

New application adapter for CyberArk

A new application adapter for integrating with CyberArk application is introduced in this release. This adapter consists of an actor adapter only and provides operations for session management, retrieve passwords, and work with safes, safe members, and accounts. 

CyberArk adapter consumes CyberArk Web services and REST API calls to perform operations actions and retrieve password using the application ID and query parameters. The adapter is based on the agent less Application Access Manager (AAM) method for password retrieval and WebSDK API for application management operations. The Central Credential Provider AIM WebService Endpoint allows the CyberArk Adapter to make a REST or a SOAP call to securely retrieve the credentials (using application id and query) from the vault. The WebSDK API allows the adapter to perform safe and account management operations. 

For more information, see CyberArk adapter

New base adapter for Apache Kafka

In this release, a new base adapter is introduced that interacts with Apache Kafka, which is a distributed streaming platform that can be used for building real-time data pipelines and streaming apps. Kafka acts as a message broker, in which messages can be published to a Kafka topic by a publisher and received from a topic by a consumer. The base adapter for Kafka consists of an actor adapter, which acts as a publisher for sending messages to a topic. The monitor adapter acts as a consumer. 

For more information, see Kafka adapter

New Orchestration Actions in the Event Orchestration runbook

In this release, out-of-the-box Orchestration Actions for restarting services and freeing up disk space on servers are added to the Event Orchestration runbook. The out-of-the-box workflows provide pre-configured modules, which appear as Orchestration Actions for relevant events in TrueSight Operations Management. Event Orchestration runbook now supports TrueSight Operations Management 11.3.03 version, which ensures that you no longer need to manually configure event selection for Orchestration actions. 

Support for the following Orchestration actions is added in this release: 

  • Free up disk space
  • Start Apache Web Server
  • Start Microsoft SQL service
  • Start Microsoft Exchange service
  • Start SNMP service
  • Start Print Spooler
  • Start PATROL Agent
  • Start Oracle service
  • Start Microsoft Skype service
  • Start BMC Remedy AR System Server service
  • Start RSCD agent
  • Start TrueSight Server Automation service

For more information, see Event Orchestration runbook.

Support for BMC Helix in the Event Orchestration runbook

With this release, the Event Orchestration runbook now supports integration with BMC Helix using REST APIs, in addition to BMC Remedy AR System for incident and change management. The runbook supports BMC Service Resolution (BSR) and Proactive Service Resolution (PSR), which are integrations between TrueSight Operations Management and BMC Remedy AR System. 

For more information, see Working with BMC Remedy IT Service Management

Support for encrypted headers in the REST adapter

With this release, the REST adapter now supports specifying encrypted data in the headers element in a request. 

For more information, see Specifying header fields in the REST adapter

Support for PowerShell Core in the PowerShell adapter

PowerShell adapter now supports the new edition of Microsoft PowerShell Core. By default, the adapter invokes PowerShell commands using either the PowerShell.exe or Xcmd utility. To use PowerShell Core, you must specify the executable in the adapter configuration. For more information, see PowerShell adapter.

Support for new operations in TrueSight Network Automation adapter

In this release, the following new operations are added to the TrueSight Network Automation adapter, which support the TrueSight Network Automation Web Services API.

API classOperationsSee page
The RuleService class provides services to retrieve and import rules.
  • Import Rules
  • Get Rule
  • Get Rules
  • Get Abbreviated Correctable Rules
Rule operations
The UserService class provides services to add, modify, delete,
retrieve all users, and retrieve a particular user by using the user name or user key. 
  • Get Users
  • Get User by Key
  • Get User by Name
  • Add User
  • Modify User
  • Delete User
User operations
The ComplianceService class provides calls related to
TrueSight Network Automation compliance.
  • Create Compliance Predefined Job
  • Execute Compliance Job
  • Get Compliance Detail Results
  • Get Compliance Summary Results
Compliance operations

Support for invoking multiple commands using the Common Operations Actions utility

With this release, you can now use the Invoke Command Common OA utility workflow to invoke multiple commands using the <commands> element. This can only be done using the SSH mechanism for invoking commands. 

For more information, see Invoke Command.

Platform – Content compatibility

This version of content is supported on TrueSight Orchestration Platform 20.02For a complete list of compatible TrueSight Orchestration Platform versions with this version of content, see the Product Compatibility matrix on the BMC Support Central website. 


Log in using your support ID, search for TrueSight Orchestration Content, and choose the current release to display the compatibility information.

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