Troubleshooting the VMware LCM adapter
This section provides troubleshooting information specific to the TrueSight Orchestration Application Adapter for VMware Lifecycle Manager.
Message: Unable to execute any adapter request for VMware Lifecycle Manager
User Response: Perform the following steps:
- Ensure that you can log on to the VMware Lifecycle Manager server without any exceptions being generated.
- If the VMware Lifecycle Manager server generates exceptions, restart the VMware Orchestrator Server service.
Message: Cannot find dunesUri for the displayName- Req
User Response: Perform the following steps:
- Verify that you can see that the request, Req, on the VMware Lifecycle Manager User Interface.
- If the request, Req, exists, navigate to VMwareInstall_HOME\VMware\Orchestrator\app-server\server\vmo\conf\plugins\lcm.xml.
- Add the following line in the lcm.xml file.
<entry key="ch.dunes.database.fetch-limit">100000</entry>
Note
In this example, the fetch limit is set to 100000. You can set the fetch limit according to your requirements.
- Restart the VMware Lifecycle Manager server.
Message: Empty monitor adapter events generated
Explanation: Ensure that com.vmware.report.package for VMware Lifecycle Manager is imported.
_User Response:_You can download com.vmware.report.package from the VMware Lifecycle Manager Reporting package link on the Electronic Product Download (EPD) site.
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