Module for the HP Service Manager adapter

Each operation supported by the TrueSight Orchestration Application Adapter for HP Service Manager has a corresponding process in the adapter module.

Top-level processes

Top-level processes perform high-level functions and call specialized processes in the subdirectories of the v7.1 directory.

The top-level processes in the Project Explorer window execute the following version-specific HP Service Manager processes:

  • Find Items
  • Create Items
  • Update Items
  • Delete Items
  • Perform Actions

SetupValidation directory

The processes in the SetupValidation directory contain sample values for request elements. You can change these sample values to reflect the values in your environment. A process is provided to test each supported method of executing operations in the HP Service Manager application.

Utilities directory

The Utilities directory contains helper and constructor processes. The functional processes require complex XML inputs. You can generate these complex XML inputs by using the constructor processes in the Utilities directory.

Version directory

The v7.1 directory contains processes specific to HP Service Manager versions 7.1, 7.11, and 9.2. A process is available for each supported operation. Processes are grouped in subdirectories based on the operation type.

The v7.1 directory contains the following groups of functional processes:

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