TrueSight Orchestration Content consists of base and application adapters, operations actions and workflows, and runbooks. Operations actions and workflows are groups of processes, schedules, rules, and configuration items for specific operational disciplines. 

Release notes and notices
updated 09 Jul
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 
DateTitleSummary
9 July, 201920.19.01.001: Patch 1 for version 20.19.01Contains fixes in the ITSM Automation runbook
21 March, 2019

20.19.01 enhancements

Describes what's new, enhancements, and known and corrected issues in this release

Tips

  • To stay informed of changes to this list, click the  icon on the top of this page.
  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


     

Related topics

Known and corrected issues

Downloading the installation files

Support information


Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Information about installing TrueSight Orchestration Content.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Application adapters

 

Using application adapters 
that interface with a 
specific product.

Base adapters

 

Using base adapters 
that interface to systems 
by using 
standard protocols, 
such as JDBC, Telnet, SSH, 
or JMS processes.

Modules and Utilities

 

Contains a collection of workflows, rules, 
schedules, and module configuration items 
built using TrueSight Orchestration Development Studio
.

Runbooks

 

Contains solutions to specific use cases that include predefined adapter and module workflows, which perform functions that offer solutions to targeted IT management problems
Frequently asked questions

 

This topic provides information that supplements the TrueSight Orchestration Content documentation. It contains the following sections:

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about TrueSight Orchestration Content.

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

Release notes and notices

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open

Known and corrected issues

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communites maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for TrueSight Orchestration. 

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top TrueSight Orchestration Knowledge Articles for the list.

Additional resources from BMC

 

 

PDFs and videos

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