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TrueSight Orchestration Content 20.19.01

All versions
TrueSight Orchestration Content consists of base and application adapters, operations actions and workflows, and runbooks. Operations actions and workflows are groups of processes, schedules, rules, and configuration items for specific operational disciplines. 

Release notes and notices
updated 09 Jul
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches. 
9 July, 201920.19.01.001: Patch 1 for version 20.19.01Contains fixes in the ITSM Automation runbook
21 March, 2019

20.19.01 enhancements

Describes what's new, enhancements, and known and corrected issues in this release


  • To stay informed of changes to this list, click the  icon on the top of this page.
  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

     Click here to see the steps.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


Related topics

Known and corrected issues

Downloading the installation files

Support information

Getting started


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Concepts, architecture, deployment, planning, and system requirements.



Information about installing 
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Issues resolution, error messages, logs, and contacting Support.

Application adapters


Using application adapters 
that interface with a 
specific product.

Base adapters


Using base adapters 
that interface to systems 
by using 
standard protocols, 
such as JDBC, Telnet, SSH, 
or JMS processes.

Modules and Utilities


Contains a collection of workflows, rules, 
schedules, and module configuration items 
built using TrueSight Orchestration Development Studio



Contains solutions to specific use cases that include predefined adapter and module workflows, which perform functions that offer solutions to targeted IT management problems
Frequently asked questions
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PDFs and videos
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