Find Telecommunication Device operation


The Find Telecommunication Device operation retrieves the details of a telecommunication device.

The following table describes the elements of the <items> XML element and the adapter request. If not specified, the valid value for an element should be assumed to be a string.

 Elements for the <items> XML element and adapter request for the Find Telecommunication Device operation

The following figure displays a sample adapter request for the Find Telecommunication Device operation.

Sample adapter request for the Find Telecommunication Device operation


 <hp-service-manager-request>
   <entity>configurationitem</entity>
   <entity-type>telecommunication-device</entity-type>
   <request>
     <operation-name>retrieve-telecommunication-device</operation-name>
     <parameters>
       <retrieve-telecommunication-device-request>
         <model>
           <keys>
             <logical-name>
               <value>TD-010</value>
               <type>String</type>
             </logical-name>
           </keys>
           <instance>
             <file-device>
               <type>Structure</type>
               <istatus>
                 <value>Received</value>
                 <type>String</type>
               </istatus>
               <vendor>
                 <value>Compaq</value>
                 <type>String</type>
               </vendor>
               <model>
                 <value>2011</value>
                 <type>String</type>
               </model>
               <serial-no>
                 <value>Sr no</value>
                 <type>String</type>
               </serial-no>
               <location>
                 <value>Asia</value>
                 <type>String</type>
               </location>
               <configuration-item-type>
                 <value>telecom</value>
                 <type>String</type>
               </configuration-item-type>
               <id>
                 <value>CI10893</value>
                 <type>String</type>
               </id>
               <updated-by>
                 <value>falcon</value>
                 <type>String</type>
               </updated-by>
               <part-no>
                 <value>1007</value>
                 <type>String</type>
               </part-no>
               <version>
                 <value>V 1.1</value>
                 <type>String</type>
               </version>
               <subtype>
                 <value>Desk Phone</value>
                 <type>String</type>
               </subtype>
               <location-code>
                 <value>advantageasia</value>
                 <type>String</type>
               </location-code>
               <vendor-id>
                 <value>CPQ</value>
                 <type>String</type>
               </vendor-id>
               <floor>
                 <value>2</value>
                 <type>String</type>
               </floor>
               <room>
                 <value>Delta</value>
                 <type>String</type>
               </room>
               <problem-priority>
                 <value>1</value>
                 <type>String</type>
               </problem-priority>
               <assignment>
                 <value>Application</value>
                 <type>String</type>
               </assignment>
               <title>
                 <value>Title of the Furnishing</value>
                 <type>String</type>
               </title>
               <environment>
                 <value>Development</value>
                 <type>String</type>
               </environment>
               <owner>
                 <value>D-0001</value>
                 <type>String</type>
               </owner>
               <default-impact>
                 <value>1</value>
                 <type>Decimal</type>
               </default-impact>
             </file-device>
             <sysmodtime>
               <value>2010.02.03 11:48:32</value>
               <type>DateTime</type>
             </sysmodtime>
             <sysmodcount>
               <value>2</value>
               <type>Decimal</type>
             </sysmodcount>
             <sysmoduser>
               <value>falcon</value>
               <type>String</type>
             </sysmoduser>
             <file-telecom>
               <type>Structure</type>
             </file-telecom>
           </instance>
         </model>
       </retrieve-telecommunication-device-request>
     </parameters>
   </request>
 </hp-service-manager-request>

The following figure displays an adapter response for the Find Telecommunication Device operation.

Sample adapter response for the Find Telecommunication Device operation


<hp-service-manager-response>
 <metadata>
   <count>1</count>
 </metadata>
 <responses>
   <response>
     <metadata>
       <count>1</count>
     </metadata>
     <item>
       <metadata>
         <status>success</status>
       </metadata>
       <parameters>
         <model>
           <keys>
             <logical-name>
               <value>TD-010</value>
               <type>String</type>
             </logical-name>
           </keys>
           <instance>
             <file-device>
               <type>Structure</type>
               <vendor>
                 <value>Compaq</value>
                 <type>String</type>
               </vendor>
               <model>
                 <value>2011</value>
                 <type>String</type>
               </model>
               <serial-no>
                 <value>Sr no</value>
                 <type>String</type>
               </serial-no>
               <location>
                 <value>Asia</value>
                 <type>String</type>
               </location>
               <group>
                 <value>grp</value>
                 <type>String</type>
               </group>
               <configuration-item-type>
                 <value>telecom</value>
                 <type>String</type>
               </configuration-item-type>
               <id>
                 <value>CI10893</value>
                 <type>String</type>
               </id>
               <updated-by>
                 <value>falcon</value>
                 <type>String</type>
               </updated-by>
               <description>
                 <value>description</value>
                 <type>String</type>
               </description>
               <part-no>
                 <value>1007</value>
                 <type>String</type>
               </part-no>
               <istatus>
                 <value>Received</value>
                 <type>String</type>
               </istatus>
               <version>
                 <value>V 1.1</value>
                 <type>String</type>
               </version>
               <subtype>
                 <value>Desk Phone</value>
                 <type>String</type>
               </subtype>
               <location-code>
                 <value>advantageasia</value>
                 <type>String</type>
               </location-code>
               <vendor-id>
                 <value>CPQ</value>
                 <type>String</type>
               </vendor-id>
               <building>
                 <value>building</value>
                 <type>String</type>
               </building>
               <floor>
                 <value>2</value>
                 <type>String</type>
               </floor>
               <room>
                 <value>Delta</value>
                 <type>String</type>
               </room>
               <sysmodtime>
                 <value>2010.02.10 17:49:12</value>
                 <type>DateTime</type>
               </sysmodtime>
               <sysmodcount>
                 <value>2</value>
                 <type>Decimal</type>
               </sysmodcount>
               <sysmoduser>
                 <value>falcon</value>
                 <type>String</type>
               </sysmoduser>
               <problem-priority>
                 <value>1</value>
                 <type>String</type>
               </problem-priority>
               <assignment>
                 <value>Application</value>
                 <type>String</type>
               </assignment>
               <location-comments>
                 <type>Array</type>
                 <location-comments>
                   <element>
                     <value>location comment1</value>
                     <type>String</type>
                   </element>
                   <element>
                     <value>location comment2</value>
                     <type>String</type>
                   </element>
                 </location-comments>
               </location-comments>
               <title>
                 <value>Title of the Furnishing</value>
                 <type>String</type>
               </title>
               <environment>
                 <value>Development</value>
                 <type>String</type>
               </environment>
               <owner>
                 <value>D-0001</value>
                 <type>String</type>
               </owner>
               <default-impact>
                 <value>1</value>
                 <type>Decimal</type>
               </default-impact>
             </file-device>
             <file-telecom>
               <type>Structure</type>
               <sysmodtime>
                 <value>2010.02.10 17:49:12</value>
                 <type>DateTime</type>
               </sysmodtime>
               <sysmoduser>
                 <value>falcon</value>
                 <type>String</type>
               </sysmoduser>
               <sysmodcount>
                 <value>1</value>
                 <type>Decimal</type>
               </sysmodcount>
             </file-telecom>
             <uniquequery>file.device,logical.name="TD-010"</uniquequery>
           </instance>
         </model>
         <status>SUCCESS</status>
         <message>Success</message>
         <schema-revision-date>2005.03.15 00:00:00</schema-revision-date>
         <schema-revision-level>1</schema-revision-level>
         <return-code>0</return-code>
       </parameters>
     </item>
   </response>
 </responses>
</hp-service-manager-response>

 

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