Delete Computer operation

The Delete Computer operation deletes a computer record.

Delete wrappers can delete only a single record. If information provided in the request refers to zero or more than one record, then no record is deleted. The entry to be deleted is first located by executing a logical AND operation using the elements provided in request. The located entry is then deleted.

The following table describes the elements of the <items> XML element and the adapter request. If not specified, the valid value for an element should be assumed to be a string.

Elements for the <items> XML element and adapter request for the Delete Computer operation

Element

Definition

Required

<operation-name>

Specifies the name of the operation: delete-computer

Yes

<model>

Contains the other elements in the request

Yes

<keys>

Contains elements that uniquely identify a record

Yes

<logical-name>

Specifies the unique name for identifying a computer item

Valid value: Any unique string

Note: The <logical-name> element must be used as the key and must be the child element of the <keys> element.

Yes

<instance>

Specifies a unique computer record

The children of the <instance> element describe the fields of the record.

The only two higher-level elements are <keys> and <instance>. All other elements are child elements of the <instance> element.

Yes

<file-device>

Specifies the attributes for a computer

The <file-device> element can contain multiple child elements.

Yes

<istatus>

Specifies the status of the computer

Valid values:

  • Planned/On order
  • Received
  • In Stock
  • Reserved
  • In use
  • Maintenance
  • Disposed/Retired
  • Installed

No

<assignment>

Specifies the assignment group for the computer

Valid value: Any string, or an existing record from the application

No

<vendor>

Specifies the vendor name for the computer

Valid value: Any string, or an existing record from the application

No

<serial-number>

Specifies the serial number of the computer

Valid value: Any string

No

<location>

Specifies the location of the computer

Valid value: Any string, or an existing record from the application

No

<configuration-item-type>

Specifies the type of the configuration item

Valid value: computer

Note: The <configuration-item-type> element is optional in the WebService API but is required to filter the records of computer items. If you do not specify the value for <configuration-item-type>, then the records will be searched for all configuration items, such as furnishing, device, and computer. Therefore, BMC recommends that you provide a value for the <configuration-item-type> element.

No

<part-no>

Specifies the part number of the computer

Valid value: Any string, or an existing record from the application

No

<version>

Specifies the version of the computer

Valid value: Any string

No

<model>

Specifies the model of the computer

Valid value: Any string

No

<updated-by>

Specifies the person who last updated the record

Default value: The name of the person who updated the record

No

<subtype>

Specifies the subtype for a selected type of configuration item

The list of valid values is customizable. You can add and delete <subtype> values.

For example:

  • Artwork
  • Armoire
  • Bookcase
  • Chair
  • Computer Desk
  • Desk Collection
  • File Cabinet
  • Meeting Table

No

<building>

Specifies the building for the computer

Valid value: Any string

No

<floor>

Specifies the floor of the computer

Valid value: Any string

No

<room>

Specifies the room of the computer

Valid value: Any string

No

<system-down>

Specifies whether the system is down

Valid values:

  • true: Indicates that the system is down
  • false (default): Indicates that the system is up

No

<asset-tag>

Specifies the asset for the record

Valid value: Any string

No

<company>

Specifies the name of the company

Valid value: Any string

No

<file-computer>

Contains child elements for describing the computer item; is a structure-type element

Yes

<sysmodtime>

Specifies the system time when the record was last modified

Valid value: Any input in date and time format

Default value: The date and time when the record is created

No

<sysmoduser>

Specifies the user name that last modified the record

Valid value: Any string

Default value: The current user of the service

No

<sysmodcount>

Specifies the number of times the record was modified

Valid value: Any integer

Default value: 0

No

<environment>

Specifies the environment of the computer

Valid values:

  • Development
  • Test
  • Production
  • Failover
  • None

No

<owner>

Specifies the department that owns the computer item

Valid value: Any valid department in the HP Service Manager application

The list can be customized by using the HP Service Manager application.

No

<default-impact>

Specifies the default impact of the computer

Valid values:

  • 1: Enterprise
  • 2: Site / Dept
  • 3: Multiple Users
  • 4: User

No

<title>

Specifies the title of the computer Valid value: Any string

No

<problem-priority>

Specifies the priority of the computer Valid values:

  • 1: Critical
  • 2: High
  • 3 - Average
  • 4: Low

No

<id>

Specifies the ID of the computer

Valid value: Any unique string

No


The following figure displays the sample adapter request for the Delete Computer operation.

Sample adapter request for the Delete Computer operation


 <hp-service-manager-request>
    <entity>configurationitem</entity>
    <entity-type>computer</entity-type>
    <request>
      <operation-name>delete-computer</operation-name>
      <parameters>
        <delete-computer-request>
          <model>
            <keys>
              <logical-name>
                <value>Computer1</value>
                <type>String</type>
              </logical-name>
            </keys>
            <instance>
              <file-device>
                <type>Structure</type>
                <configuration-item-type>
                  <value>computer</value>
                  <type>String</type>
                </configuration-item-type>
              </file-device>
              <file-computer>
                <type>Structure</type>
              </file-computer>
            </instance>
          </model>
        </delete-computer-request>
      </parameters>
    </request>
  </hp-service-manager-request>


The following figure displays an adapter response for the Delete Computer operation.

Sample adapter response for the Delete Computer operation


<hp-service-manager-response>
  <metadata>
    <count>1</count>
  </metadata>
  <responses>
    <response>
      <metadata>
        <count>1</count>
      </metadata>
      <item>
        <metadata>
          <status>success</status>
        </metadata>
        <parameters>
          <model>
            <keys>
              <logical-name>
                <value>Computer1</value>
                <type>String</type>
              </logical-name>
            </keys>
            <instance>
              <file-device>
                <type>Structure</type>
                <model>
                  <value>RA-2001</value>
                  <type>String</type>
                </model>
                <location>
                  <value>location</value>
                  <type>String</type>
                </location>
                <configuration-item-type>
                  <value>computer</value>
                  <type>String</type>
                </configuration-item-type>
                <updated-by>
                  <value>falcon</value>
                  <type>String</type>
                </updated-by>
                <part-no>
                  <value>1003</value>
                  <type>String</type>
                </part-no>
                <istatus>
                  <value>In Stock</value>
                  <type>String</type>
                </istatus>
                <floor>
                  <value>floor</value>
                  <type>String</type>
                </floor>
                <sysmodtime>
                  <value>2010.02.05 12:31:07</value>
                  <type>DateTime</type>
                </sysmodtime>
                <sysmodcount>
                  <value>2</value>
                  <type>Decimal</type>
                </sysmodcount>
                <sysmoduser>
                  <value>falcon</value>
                  <type>String</type>
                </sysmoduser>
                <assignment>
                  <value>Application</value>
                  <type>String</type>
                </assignment>
              </file-device>
              <file-computer>
                <type>Structure</type>
                <sysmodtime>
                  <value>2010.02.05 12:31:07</value>
                  <type>DateTime</type>
                </sysmodtime>
                <sysmoduser>
                  <value>falcon</value>
                  <type>String</type>
                </sysmoduser>
                <sysmodcount>
                  <value>1</value>
                  <type>Decimal</type>
                </sysmodcount>
              </file-computer>
              <uniquequery>file.device,logical.name="Computer1"</uniquequery>
            </instance>
          </model>
          <messages>
            <element>
              <value>joincomputer record deleted.</value>
            </element>
          </messages>
          <status>SUCCESS</status>
          <message>Success</message>
          <schema-revision-date>2005.03.15 00:00:00</schema-revision-date>
          <schema-revision-level>0</schema-revision-level>
          <return-code>0</return-code>
        </parameters>
      </item>
    </response>
  </responses>
</hp-service-manager-response>
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