Creating task categories

Task categories classify task records that are associated with the type of change you are managing. For example, if you are managing a network change, you will create a task category called network task to capture the task records.

To create a task category

  1. From the HP ServiceCenter System Navigator window, click Task Categories.
  2. Create a new task category name. For example, if you are creating a task category to manage network changes, you would create a task category called Network Task.


    The task must match the category created in Creating change categories. The change category and task category link together by using matching category names.

  3. Enter a task category name.
  4. Type a description for the category.
  5. In the Availability field, type true.
  6. Select the Assign Number? check box.
  7. Click New.
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