Insert Entry operation

The Insert Entry operation inserts an entry into BMC Remedy Action Request System (BMC Remedy AR System) schema.

The following table describes the input elements for the Insert Entry operation:

Input elements for the Insert Entry operation

Element

Description

Required

<adapter name>

Specifies the name of the adapter in the adapter configuration that is used to execute the operation

Default value: ARSAdapter

No

<schema name>

Specifies the BMC Remedy AR System schema into which an entry is inserted

Yes

<field list>

Specifies the XML document that identifies the fields and values for the entry to be inserted

Note

All the required fields for a schema record must have designated values to create a new record. In the absence of a value for a required field, the activity triggers a compensation generating a BMC Remedy AR System API error message.

Yes

The following figure shows an XML sample of the input elements for the Insert Entry operation:

XML sample of the input elements for the Insert Entry operation


<remedy-action>
   <schema>Sample:Cities</schema>
   <values>
      <field name="Airport Code"><![CDATA[CSIA]]></field>
      <field name="City"><![CDATA[Ohio]]></field>
      <field name="Attachment1">D:\SrcTestAttachment\uploadthisAttachment.xls</field>
   </values>
</remedy-action>

The following table describes the output element for the Insert Entry operation:

Output element for the Insert Entry operation

Output	Description
`<adapter response>`	Specifies the XML document returned by the adapter request executed on the BMC Remedy AR System

The following figure illustrates an XML sample of the output elements for the Insert Entry operation:

XML sample of the output elements for the Insert Entry operation

<set-action-result>
	<entry-id>000000000000179</entry-id>
</set-action-result>

Insert Entry operation

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