Configuration Management module setup validation workflows

You can use the workflows in the Setup Validation folder as templates to use when creating new workflows and methods to test the success of a newly created process. This section describes the following setup validation workflows:

Test Create Configuration Items workflow

Use this workflow as a template for creating configuration items and as a method for testing configuration item creation.

Test Create Configuration Item workflow inputs

Input

Description

Required

configuration name

Specifies a configuration group defined in the module configuration

Valid values: BMC_AR_System, BMC_Atrium, HP_ServiceCenter

Yes

configuration item type

Specifies the class name of the configuration item

Valid values for BMC_Atrium and BMC_AR_System:

BMC_ComputerSystem
BMC_LANEndpoint
BMC_Person

Valid values for HP_ServiceCenter:
HPSC_ComputerSystem
HPSC_NetworkDevice
HPSC_Contact

Yes

Test Create Configuration Item workflow outputs

Output	Description
configuration items	Contains an XML document providing the details of the configuration items returned by the request; contains available values from the configuration management system for the elements of the configuration-item concept
success status	Indicates whether the workflow finished successfully Valid values: success, failure
status message	Provides a workflow-specific explanation for the value of success status

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Test Delete Configuration Items workflow

Use this workflow as a template for deleting configuration items and as a method for testing the success of deleting configuration items.

Test Delete Configuration Item workflow input

Input	Description	Required
configuration name	Specifies a configuration group defined in the module configuration Valid values: BMC_AR_System, BMC_Atrium, HP_ServiceCenter	Yes
class name	Specifies the configuration item's class name Example of valid values for HP_ServiceCenter: HPSC_ComputerSystem HPSC_NetworkDevice Example of valid values for BMC_AR_System and BMC_Atrium: BMC_ComputerSystem BMC_Equipment	Yes
request id	Specifies the configuration item's request ID Note: BMC_Atrium uses instance ID instead of request ID.	Conditional; required only for BMC_AR_System
configuration item name	Specifies the configuration item's name	Conditional; required only for HP ServiceCenter

Test Delete Configuration Item workflow outputs

Output	Description
configuration items	Contains an XML document providing the details of the configuration items returned by the request; contains available values from the configuration management system for the elements of the configuration-item concept
success status	Indicates whether the workflow finished successfully Valid values: success, failure
status message	Provides a workflow-specific explanation for the value of success status

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Test Update Configuration Item Status workflow

Use this workflow as a template for updating a configuration item's status and as a method for testing the success of creating the update.

Note

This workflow does not support BMC IT Service Management 8.0 and 8.1.

Test Update Configuration Item Status workflow inputs

Input	Description	Required
configuration name	Specifies a configuration group defined in the module configuration Valid values: BMC_AR_System, BMC_Atrium, HP_ServiceCenter	Yes
class name	Specifies the configuration item's class name. Example of valid values for HP_ServiceCenter: HPSC_ComputerSystem HPSC_NetworkDevice Example of valid values for BMC_AR_System and BMC_Atrium: BMC_ComputerSystem BMC_Equipment	Yes
instance id	Specifies the configuration item's instance ID Note: This input is required only for BMC_Atrium and BMC_AR_System.	No
configuration item name	Specifies the configuration item's name Note: This input is required only for HP ServiceCenter.	No
new status	Specifies the new status Valid values for BMC_Atrium and BMC_AR_System: Ordered Received Being Assembled Deployed In Repair Down End of Life Transferred Delete In Inventory On Loan Disposed Reserved Return to Vendor Valid values for HP_ServiceCenter: Installed Available Warehouse Transfer RMA Replaced Reserved Retired	Yes

Test Update Configuration Item Status workflow outputs

Output	Description
configuration items	Contains an XML document providing the details of the configuration items returned by the request; contains available values from the configuration management system for the elements of the configuration-item concept
success status	Indicates whether the workflow finished successfully Valid values: success, failure
status message	Provides a workflow-specific explanation for the value of success status

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Configuration Management module setup validation workflows

Test Create Configuration Items workflow

Test Delete Configuration Items workflow

Test Update Configuration Item Status workflow

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