Configuring the adapters

Using Grid Manager, start adding the required adapters to the grid, and then update their configurations to match your environment.

To add the adapter to the grid

  1. Log on to Grid Manager with administrative privileges.
  2. Select Manage > Adapters.
  3. From the Adapters in Repository section, select the adapters required for the modules with which you want to work:


    Required adapters by module name

    Module name

    Adapters required

    Description

    Change Management

    BMC Remedy Action Request System or HP ServiceCenter adapter

    For environments that use BMC Remedy ITSM, select ro-adapter-remedy-actor. For environments that use HP ServiceCenter, select ro-adapter-hp-servicecenter-actor.

    Configuration Management

    • BMC Remedy Action Request System adapter or HP ServiceCenter adapter
    • BMC Atrium CMDB adapter

    For environments that use BMC Remedy ITSM, select ro-adapter-remedy-actor. For environments that use HP ServiceCenter, select ro-adapter-hp-servicecenter-actor. The BMC Atrium CMDB adapter provides an interface for TrueSight Orchestration to manage updates to the configuration management database.

    Credentials Store

    • SSH adapter
    • Windows Command Line adapter
    • Command Line adapter
    • Telnet adapter
    • SQL adapter

    These base adapters extract and store credential information.

    Event Management

    BMC Event Manager adapter or HP Network Node Manager adapter or IBM Netcool Omnibus adapter

    The BMC Event Manager monitor adapter enables TrueSight Orchestration to listen for and capture events coming from BMC Event Manager. The BMC Event Manager actor adapter provides an interface for TrueSight Orchestration to manage events.

    Incident Management

    BMC Remedy Action Request System adapter or HP ServiceCenter adapter

    For environments that use BMC Remedy ITSM, select ro-adapter-remedy-actor. For environments that use HP ServiceCenter, select ro-adapter-hp-servicecenter-actor.

    Problem Management

    BMC Remedy Action Request System adapter

    The BMC Remedy adapter enables TrueSight Orchestration to listen for and capture events coming from BMC Remedy ITSM.

    Storage Management

    NetApp Storage adapter

    The NetApp Storage adapter provides an interface for TrueSight Orchestration to manage storage.

    Task Management

    BMC Remedy Action Request System adapter or HP ServiceCenter adapter

    For environments that use BMC Remedy ITSM, select ro-adapter-remedy-actor. For environments that use HP ServiceCenter, select ro-adapter-hp-servicecenter-actor.

    Virtual Server Management

    • VMware Infrastructure adapter
    • BMC Server Automation adapter

    The VMware Infrastructure adapter enables TrueSight Orchestration to manage virtualized environments. The BMC Server Automation adapter enables TrueSight Orchestration to provision and manage virtual servers.

    Work Order Management

    BMC Remedy AR System adapter

    The BMC Remedy AR System adapter enables the creation of Work Orders in the BMC Remedy AR system

  4. Click Add to Grid.
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