BMC Remedy AR System adapter

The TrueSight Orchestration application adapter for BMC Remedy Action Request System (BMC Remedy AR System) uses the following methods to execute operations on the BMC Remedy AR System application:

• Java Native Interface (JNI) for versions 7.0 and earlier
• Pure Java API for versions 7.1 and later

The application adapter for BMC Remedy AR System contains an actor and a monitor adapter.

The following BMC Communities video (4:46) shows how to use the BMC Remedy AR System actor adapter to integrate with BMC Remedy AR System.

 ^{https://www.youtube.com/watch?v=OMUNevRHIYg&feature=youtu.be}

The following topics provide information about using the TrueSight Orchestration application adapter for BMC Remedy AR System:

• Supported versions of BMC Remedy AR System
• Configuring the BMC Remedy AR System actor adapter
• Module for the BMC Remedy AR System adapter
• BMC Remedy AR System actor adapter requests and responses
• BMC Remedy AR System monitor adapter
• Using the Integration Mapping Wizard
• Use case for work orders
• Troubleshooting the BMC Remedy AR System adapter