Installing TrueSight Orchestration Platform with Remedy Single Sign-On high availability clusters

To install and configure TrueSight Orchestration Platform with Remedy Single Sign-On high-availability clusters, you must first install and set up the Remedy Single Sign-On high-availability clusters. 

In a high availability environment, multiple instances of the Remedy Single Sign-On web application are deployed and form a cluster. Usually a load balancer is used as a front end to the cluster, giving the external applications the appearance of a single server.

For more information about using Remedy Single Sign-On in a high availability environment, see the following information: 

  • Remedy Single Sign-On HA environment Open link
  • Remedy Single Sign-On security planning Open link

The following table provides an overview of the tasks required to set up TrueSight Orchestration Platform with a Remedy Single Sign-On cluster with more than one node.

No. Task
1. 

Install the first node for BMC Remedy Single Sign-On in an HA environment Open link Use the section called Installing Remedy Single Sign-On in an HA environment.

2. 

Install the additional node in a BMC Remedy Single Sign-On cluster Open link Use the section called Installing Remedy Single Sign-On in an HA environment.

3. 

Install the load balancer server.

A load balancer server communicates between TrueSight Orchestration Platform and the Remedy Single Sign-On cluster.

 3.1

Install OpenSSL certificates on the load balancer server.

Create a truststore file by combining the Remedy Single Sign-On node certificates.

 3.2

Configure listening ports on the load balancer and add HTTP and HTTPS virtual hosts.

 3.3Add balancer members configuration.
 3.4Enable load balancer and Remedy Single Sign-On modules.
4. Install TrueSight Orchestration Platform server components.

Related topics

Remedy Single Sign-On HA environment Open link

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