TRUE

TrueSight Orchestration Platform 8.1

All versions
The TrueSight Orchestration product is an IT-process-automation platform that enables you to implement run book automation and use Operator Control Panel (OCP) a web-based interface, that enables operators, such as service desk personnel, network operators, and IT technicians, to run workflows in a semi-automated mode in your IT environment.
Release notes and notices
updated 18 Mar
This section provides information about what is new or changed in this space, including urgent issues, documentation updates, service packs, and patches.
DateTitleSummary
February 14, 2019Support for Remedy SSO 18.11 version for 8.1.0018.1.00.001: Patch 1 for version 8.1.00 now supports Remedy Single Sign-On version 18.11 (external only)
December 17, 2018Product announcement – Support for Oracle Solaris to be droppedBMC announces Solaris support to be dropped in future releases.
October 1, 2018Support for Remedy SSO 18.08 version for 8.1.0018.1.00.001: Patch 1 for version 8.1.00 now supports Remedy Single Sign-On version 18.08 (external only)
July 24, 20188.1.00.001: Patch 1 for version 8.1.00Describes the issues fixed in the patch.
July 3, 2018Support for Remedy SSO 18.05 version for 8.1.008.1.00 now supports Remedy Single Sign-On version 18.05 (external only)
June 12, 2018

8.1.00 enhancements

Describes what's new, enhancements, and known and corrected issues in this release.

Tips

  • To stay informed of changes to this list, click the  icon on the top of this page.
  • Ready-made PDFs are available on the PDFs and videos page. You can also create a custom PDF.

     Click here to see the steps.

    The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

    Creating PDF and Word exports

    You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

    To export to PDF or Word

    1. From the Tools menu in the upper-right, select a format:
      • Export to Word to export the current page to Word format
      • Export to PDF to export the current page or a set of pages to PDF
    2. If exporting to PDF, select what you want to export:
      • Only this page to export the current page
      • This page and its children to export a set of pages
      For example, selecting This page and its children from the home page exports the entire space to PDF.


     

Related topics

Known and corrected issues

Support information

Downloading the installation files

System requirements


Getting started

 

Video >

Planning

 

Concepts, architecture, deployment, planning, and system requirements.

Installing

 

Preparing for installation, installing the product, and uninstalling the product.

Configuring after installation

 

Required post-installation configuration.

Upgrading

 

Upgrade process, migration, and configuration.

Troubleshooting

 

Issues resolution, error messages, logs, and contacting Support.

Using

 

Interface descriptions and using the product.

Administering

 

Security, system administration, and maintenance.

Developing workflows

 

Development Studio interface, design tools, and workflow development.

Integrating

 

Integrations with other products, integration mechanisms, and web services.
Frequently asked questions and other information

 

This topic provides information that supplements the TrueSight Orchestration Platform documentation.

Frequently asked questions

This section provides answers to frequently asked questions (FAQs) about TrueSight Orchestration Platform.

 Where do I find release note information?

The following table describes where you can find information previously provided in release notes.

Type of information

Found here in

New features (enhancements) and other information

8.1.00 enhancements

  • Issues corrected by the base release and its service packs and patches
  • Issues that are currently open
 Where do I find information that was previously published as a flash bulletin?

Flashes contained urgent information about product issues and are delivered after a product is released. On docs.bmc.com, this information is delivered in an "Urgent issues" topic, under Release notes and notices. If this topic does not exist for a given product release, no urgent issues have been discovered for that release.

 I’d like a PDF of just selected information. How can I get that?

The BMC Documentation portal gives you the ability to generate PDF and Microsoft Word documents of single pages, and to create PDF exports of multiple pages in a space.  

Creating PDF and Word exports

You can create a PDF of a page or a set of pages. (Non-English page exports are not supported.) You can also create a Word document of the current page.

To export to PDF or Word

  1. From the Tools menu in the upper-right, select a format:
    • Export to Word to export the current page to Word format
    • Export to PDF to export the current page or a set of pages to PDF
  2. If exporting to PDF, select what you want to export:
    • Only this page to export the current page
    • This page and its children to export a set of pages
    For example, selecting This page and its children from the home page exports the entire space to PDF.


 

Depending on the number of topics included in the export, it might take several minutes to create the PDF. Once the export is complete, you can download the PDF.

Top Knowledge Articles from BMC Customer Support

BMC Communities maintains a list of the top 10 Knowledge Articles (KAs) as recommended by the Customer Support team for TrueSight Orchestration. 

The KAs are selected by a combination of both the collective experience of the team and other quantitative factors, with the goal of sharing the most relevant and useful information in a easy to consume format.

See Top TrueSight Orchestration Knowledge Articles for the list. For a complete list of Knowledge Articles for TrueSight Orchestration, see Articles from the BMC Knowledge Base - TrueSight Orchestration.

Searching Knowledge Articles

From the Customer Support Knowledge Base page, in you can choose to search by TrueSight Orchestration Platform and then enter a search string. You might want to search for one of the following:

  • A string from an error message to locate KAs related to that string
  • A task that you want to perform
  • A behavior that you see while working with the product

For example, if you see an error that includes the phrase "invalid transform" and you search for that string, the results will include a link to TrueSight Orchestration workflow throws "invalid transform" errors when input data contains quotes KA000084014.

Additional resources from BMC

 

 

 

Videos

Error rendering macro 'excerpt-include'

User 'null' does not have permission to view the page.

Was this page helpful? Yes No Submitting... Thank you

Comments