Documentation update


To provide a better user experience, we have now created a separate documentation space for BMC Helix Automation Console (previously called BMC Helix Vulnerability Management).
Users of BMC Helix Automation Console can find the latest documentation at BMC Helix Automation Console. .

Configuring BMC Remedy Single Sign-on for TrueSight Automation Console

If your TrueSight Server Automation is configured to use Remedy SSO, you can now log on to TrueSight Automation Console using the Remedy SSO credentials.

Currently, TrueSight Automation Console supports Local, Lightweight Active Directory Protocol (LDAP), and SAML types of Remedy SSO authentication only. For local and LDAP authentication, the session is discontinued when the user logs out.

Before using Remedy SSO, ensure that the following prerequisite tasks are complete: 

PrerequisitesSee topic/instructions

Remedy SSO is implemented for TrueSight Server Automation

Implementing Remedy Single Sign-On authentication in TrueSight Server Automation documentation.

A realm for the desired authentication type is added in Remedy SSO for TrueSight Automation Console

Adding and configuring realms  in Remedy SSO documentation.

Users configured in Remedy SSO (for local, SAML, and LDAP authentication types) must also be created in TrueSight Server Automation

Configuring authentication  in Remedy SSO documentation.

If using LDAP, synchronize users with the LDAP server in TrueSight Server Automation. For details, see Synchronizing users with LDAP servers .

If Remedy SSO is configured to use HTTPS, then the Remedy SSO certificate needs to be added in TrueSight Automation Console

  1. Log on to BMC Remedy Single Sign-On administration console and obtain the server certificate. 
    Ensure that you change the certificate file extension to *.crt.
  2. On the host where TrueSight Automation Console is installed, create a new folder, for example, cacerts in the truesight/application/common/certs location and copy and place the certificate.

  3. Run the following command to restart the identity-management and the Remedy SSO portal container one after the other.

    docker restart <container_ID>
  4. You can now successfully log on to TrueSight Automation Console using the Remedy SSO credentials.

Can I configure Remedy SSO after installing Automation Console?

Typically, you provide the Remedy SSO server URL while installing TrueSight Automation Console. However, if you do not specify the URL during installation, as an administrator, you can choose to specify the Remedy SSO details using the following REST API: 


For more details, see Using REST APIs.

Where to go from here

For instructions to log on to TrueSight Automation Console using BMC Remedy SSO, see Accessing and navigating the interface for using with TrueSight Server Automation

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  1. Bhoomika Shrivastava

    Shweta Hardikar  Can you please add what certificate we need to obtain on below step 

    Log on to BMC Remedy Single Sign-On administration console and obtain the certificate. 
    Ensure that you change the certificate file extension to *.crt.

    Jan 13, 2021 12:17
    1. Shweta Hardikar

      Sure. Let me check with the team and update. 

      Feb 23, 2021 06:54
    1. Bipin Inamdar

      It's the server certificate, added.

      Jun 15, 2021 06:14