TrueSight Orchestration overview
Use these sections to understand more about TrueSight Orchestration Platform.
Overview
addresses the following business goals:
- Thousands of pre-built runbooks based on ITIL good practices
- Graphical Development Studio for assembling workflows
- Integration Mapping Wizard to simplify configuration of application interfaces
- Operator Control Panel for control and monitoring of workflow execution
- Scalable grid architecture with load balancing and high-availability
Tackle a simple task today and handle the most complex process and application integration needs over time. The system handles the highest workflow volume of routine tasks and process enforcement to reliably meet the dynamic day-in and day-out demands of the largest enterprises and Service Providers.
- Deliver consistent task and workflow results
- Integrate easily with BMC and third-party IT service management applications
- Upgrade or change IT management applications without redesigning workflows
- Improve quality of service
How BMC provides value
BMC provides a one-stop solution that is single suite of products that supports all your ITIL service support needs — from architecture to integration and implementation to support.
Provided capabilities | Value path |
---|---|
| |
| |
| |
|
Video overview
The following BMC Communities videos provide a general overview of .
This BMC Communities video (5:11) discusses element managers and their APIs and how to integrate and automate them using .
The next BMC Communities video (2:58) introduces building workflows for element managers, automating them and exposing their APIs.
The following BMC Communities video (3:26) describes triggering workflows based on element manager events and introduces adapters.
Comments
hyperlinks under value path are broken such as Service Desk Optimization,Service Catalog and Request Management....etc
Not to mention old: ITSM 8.0
Thank you for bringing it up, Mohamed and Greg. I have updated the links to ITSM 20.02, which is the version supported by TSO.
Log in or register to comment.