Installing external Remedy SSO using the wizard

Where you are in the installation process

1.Preparing for TrueSight Orchestration installation
2.Install Remedy SSO (external) (You are here)
3.Install the repository
4.Install the Configuration Distribution Peer
5.Install TrueSight Orchestration Development Studio
6.Install TrueSight Orchestration Content

Install additional peers – Activity Peer

Install additional peers – Lightweight Activity Peer

Install additional peers – High Availability CDP

8.Install the Operator Control Panel
9.Install the Health and Value Dashboards
10.Complete post-installation configuration tasks

By default, when you install TrueSight Orchestration components such as the repository, CDP, and so on, embedded Remedy SSO is installed with the component. You can choose to use the embedded Remedy SSO of the repository as an external Remedy SSO while installing the CDP and the the rest of the components. You can also choose to install external Remedy SSO. In this scenario, you must install external Remedy SSO before installing any other components. 

For Remedy SSO installation instructions, see the Remedy SSO documentation. For the list of supported Remedy SSO versions, see Authentication requirements.


While entering the database settings during installation, consider the following:

  • To use Remedy SSO with  Platform, choose embedded database or Oracle database.
  • Remedy Single Sign-On supports   high availability with an embedded database.
  • Stand-alone Remedy SSO installations do not support HA with embedded DB.

To create users, roles, and realm in Remedy SSO

After you have successfully installed Remedy SSO, perform the following post-installation tasks:

  1. Create a realm.
    You require the realm name while installing the repository later.
    For more information, see Working with realms.
  2. Create a user in the realm with aoadmin as the username and admin123 as the password.
    You can change this password later. You require the username and password while installing the repository later.
  3. Create a role called AoAdmin.
    Role name is case-sensitive.
  4.  Assign the aoadmin user to the AoAdmin role.
    For more information, see Creating and managing local users and roles in Remedy Single Sign-On.

Next step in the installation process

To begin with installing   Platform components, see Installing the repository using the wizard. To explore more Remedy SSO options for your environment, see Installing Remedy SSO Open link  in Remedy SSO documentation. 

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