Working with realms

If you are using Local User Authentication with Remedy Single Sign-On (Remedy SSO or RSSO), you use a realm for that authentication.

If you install the embedded Remedy SSO during the  Platform installation, a realm named BAOLocal is automatically created during the installation of the repository, CDP, and HA-CDP if it is installed.

If you are using an external version of Remedy SSO, you can either create a realm, or use an existing realm in Remedy SSO.

You configure realms in the Remedy SSO Administrator console. For more information about managing realms in the console and Remedy SSO authentication, refer to the following topics:

• Configuring realms
• Configuring Remedy SSO for authentication

The following video (2:17) demonstrates how to create the Local User Authentication realm.

 https://youtu.be/EqreTLXcchQ

To create the Local User Authentication realm in the console

1. From the console, access the Realm tab.
2. Click Add Realm.
3. Click General and add realm details, including a Realm ID (such as a name). Realm parameters are described in  Configuring realms .
4. Click Authentication.
5. From the Authentication Type list, choose Local.
6. (optional) Select Enable LDAP authentication for local user to use this feature.
7. Click Add.