Importing certificates into TrueSight Orchestration Platform components after upgrades

The imports described on this page are only needed if the certificates being used are not issued by a certificate authority that is already trusted.

Importing Remedy Single Sign-On certificate files to the repository truststore

After upgrading the  Platform repository, you need to add the Remedy Single Sign-On certificates to the repository truststore (Located at %REPO_HOME%/jvm/lib/security/cacerts).

Before you perform the following steps, ensure that you copy the certificates from Remedy Single Sign-On, and place them in your environment. Whether to import root, intermediate, and host certificates varies based upon the provider.  

For details about working setting up security with Remedy Single Sign-On, see Remedy SSO Security planning. 

To import the certificates

1. Run the following command to import the root certificate.

   %REPO_HOME%/jvm/bin>keytool -importcert -alias myrootcertificate-certificate-provider -trustcacerts -file %root_certificate_location%/root-certificate -keystore %trust_store_location%/truststore

2. Run the following command to import the intermediate certificate.

   %REPO_HOME%/jvm/bin>keytool -importcert -alias myintermdiate-certificate-provider  -trustcacerts -file %intermediate_certificate_location%/intermediate-certificate -keystore %trust_store_location%/truststore

3. Run the following command to add or import the host certificate.

   %REPO_HOME%/jvm/bin>keytool -importcert -alias myhostcertificate-certificate-provider  -trustcacerts -file %host_certificate_location%/host-certificate -keystore %trust_store_location%/truststore

   Note

   If you have different certificates for individual host components, such as BMC Remedy Single Sign-On or the repository, then you need to add the host certificate to the truststore file.

Importing repository certificate files after upgrading CDP

After you upgrade the CDP, the root certificate gets copied from the repository cacerts file to the jssecacerts file (located at %CDP_HOME%/jvm/lib/security/jssecacerts).

1. To verify that entry in the jssecacerts file is created, run the following command.
   

   %CDP_HOME%/jvm/bin>keytool -list -v keystore ../lib/security/jssecacerts > %outputfile_location%/test.txt

    

2. When you open the test.txt file an entry for root certificate in the jssecacerts file is visible.
   You can manually import intermediate certificate into the jssecacerts file using the same command, as described in Adding certificate files while upgrading the repository.

Importing certificate files after upgrading other peers

The HTTPS certificate for each of the servers listed needs to be copied to the trust store (cacerts and jssecacerts) of each of the paired clients. The following table lists the  client/server communication relationships for each type of component.

Client relationships