Dedicated IP address

The computers on which you install the platform server components must have dedicated (or static) IP addresses. If the IP address of the computer changes after installation of the  component, the product will fail to function properly.

If you use DHCP to assign dynamic IP addresses, ensure that you reserve a fixed IP address for each target platform server component computer.

Tip

If you change the IP address or hostname of the server where the platform is installed, you must ensure that the IP address or the host name is consistent across your environment. See the Knowledge Article on BMC Communities – Atrium Orchestrator - Changing the IP address or hostname for a peer[1].


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