Troubleshooting CodePlex TFTP issues

CodePlex TFTP server automatically logs events to its own log files. The following topics discuss viewing and limiting the size of these logs, and troubleshooting .NET Framework issues:

To view the CodePlex TFTP logs

1. Run the CodePlex executable: BCAN_HOME\tftpd\TFTPServer.exe.
   The main window opens.
2. Click one of the buttons to show the log history: +1 Hour, +1 Day, or All.

These logs also are added as Microsoft Windows event logs and can be viewed directly from the Windows event viewer by selecting Start > Server Manger > Diagnostics > Applications and Services Logs > TFTPServerLog.

To limit the size of CodePlex TFTP logs on Windows 2008

1. Select Start > Administrative Tools > Event Viewer.
2. Expand the Applications and Services Logs node under Event Viewer (Local).
3. Right-click TFTPServerLog and select Properties.
4. In the log properties dialog box that opens, select the following entries:
   • Set Maximum log size (KB) to 1024 or a similar value.
   • Select When maximum log size is reached > Overwrite events as needed.
5. Click OK.

Troubleshooting .NET Framework issues

This section includes tips for troubleshooting missing .NET Framework-related issues.

Message: LOG EVENT {Description=[Returning:],Detail=[Required version of .Net Framework is missing on this host.]}

LOG EVENT {Description=[Validation warning],Detail=[It is detected that the host on which you are installing TrueSight Network Automation vv.rr.ss.ppp does not have Microsoft .Net framework 3.5.x which is prerequisite for packaged TFTP Server. Please install it before you proceed if you are planning to use packaged TFTP Server. If you proceed without installing Microsoft .Net framework 3.5.x then packaged TFTP Server will not work.]}

Explanation: The bcan_install_log.txt file displays this warning when Microsoft .NET Framework 3.5.x is not installed on the computer on which you are installing TrueSight Network Automation.

User response: Install the .NET Framework specific to your OS. See http://www.microsoft.com/en-in/download/ for details.

Related knowledge article: https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000064658

Message: Windows could not start the BCA-Networks TFTP server service on Local computer. Error1053: The service did not respond to the start or control request in a timely fashion.

Explanation: This message is displayed when you try to start the BCA-Networks TFTP Server service after installing TrueSight Network Automation without installing Microsoft .NET Framework.

User response: Verify that Microsoft .NET Framework 3.5.x is installed. Otherwise, install the .NET Framework specific to your OS. See http://www.microsoft.com/en-in/download/ for details.

Related knowledge article: https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000064658