Important

   

Starting from version 8.9.03, BMC Network Automation is renamed to TrueSight Network Automation. This space contains information about TrueSight Network Automation 8.9.03 and the later service packs for 8.9. For earlier releases, see BMC Network Automation 8.9.

BMC Continuous Compliance for Network Automation solution

The BMC Continuous Compliance for Network Automation solution provides an easy to implement integration with BMC Remedy ITSM applications and the BMC Atrium CMDB. This integration enables an automated coordination of configuration management processes with other Information Technology Infrastructure Library (ITIL) processes.

TrueSight Orchestration automates the interaction of TrueSight Network Automation with BMC Remedy ITSM incident ticketing and change control processes. Flexible and customizable BMC Remedy ITSM workflows extend the capabilities of TrueSight Network Automation enabling the delivery of improved change control process and compliance, together with increased staff productivity.

The following topics describe the use cases and steps required for the BMC Continuous Compliance for Network Automation solution and how to manage the BMC Remedy AR System to support the solution:

TrueSight Network Automation 8.9.x integrates with the following products to provide the BMC Continuous Compliance for Network Automation solution:

Product

Version

BMC Remedy AR System Server
(Includes BMC Remedy Mid Tier)

9.1.03 (product version 8.9.04, 8.9.03)
9.0 (product version 8.9.02, 8.9.01, 8.9.00)

BMC Remedy ITSM Suite
(Includes BMC Change Management and BMC Service Desk: Incident Management)

9.1.03 (product version 8.9.04, 8.9.03)
9.0 (product version 8.9.02, 8.9.01, 8.9.00)

BMC CMDB
(Includes BMC CMDB Web Services)

9.1.03 (product version 8.9.04, 8.9.03)
9.0 (product version 8.9.02, 8.9.01, 8.9.00)

TrueSight Orchestration (formerly known as BMC Atrium Orchestrator)


Platform

8.1.00.001 (product version 8.9.04)
8.1 (product version 8.9.03)
7.8 (product version 8.9.02, 8.9.01, 8.9.00)

TrueSight Orchestration (formerly called BMC Atrium Orchestrator)

Content

20.18.01 (product version 8.9.04, 8.9.03)
20.16.03 (product version 8.9.02, 8.9.01)
20.16.01 (product version 8.9.00)

Related topics

Installing
Configuring after installation

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