Presentation Server, Infrastructure Management, and PATROL Agent compatibility matrices


The following tables list the compatibility between the Presentation Server, Infrastructure Management components, and the PATROL Agent.

Related topics

.Supported Presentation Server integrations with TrueSight Operations Management components v11.3.04

.Supported Presentation Server integrations with other BMC products v11.3.04

.Supported upgrade paths for TrueSight Operations Management v11.3.04

List of monitoring solutions and KMs Open link  

Presentation Server and Infrastructure Management server compatibility

Presentation server ↓Infrastructure Management server
11.3.0611.3.0511.3.0411.3.0311.3.0211.3.0111.010.710.510.0.50010.0
11.3.06(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.05(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.04(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.03(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.02(error)(error)(error)(error)(tick)(tick)(tick)(tick)(error)(error)(error)
11.3.01(error)(error)(error)(error)(error)(tick)(tick)(tick)(error)(error)(error)
11.0(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(error)(error)
10.7(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)
10.5(error)(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)
10.1(error)(error)(error)(error)(error)(error)(error)(error)(error)(tick)(tick)
10.0(error)(error)(error)(error)(error)(error)(error)(error)(error)(error)(tick)

Infrastructure Management server and Integration Service compatibility

Infrastructure
Management server ↓
Integration Service
11.3.0611.3.0511.3.0411.3.0311.3.0211.3.0111.010.710.510.0.50010.09.69.5
11.3.06(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)(error)
11.3.05(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)(error)
11.3.04(tick)(tick)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)(error)
11.3.03(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.3.02(error)(error)(error)(error)(tick)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.3.01(error)(error)(error)(error)(error)(tick)(tick)(tick)(error)(error)(error)(error)(error)
11.0(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.7(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)(tick)(tick)
10.5(error)(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)(tick)
10.0.500(error)(error)(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)(tick)
10.0(error)(error)(error)(error)(error)(error)(error)(error)(error)(error)(tick)(tick)(tick)

Integration Service and PATROL Agent compatibility

Important

  • Starting from version 22.3.01, by default, PATROL Agent uses TLS version 1.2 to communicate with the Integration Service. So, configure Integration Service with TLS version 1.2.
  • BMC recommends that you upgrade to the latest PATROL Agent version.

Integration
Service ↓
PATROL Agent
23.122.422.3.0122.121.321.0220.0820.0211.3.0211.3.0111.0.0010.7.00
11.3.06(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.05(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.04(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.03(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.02(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.3.01(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
11.0(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)
10.7(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)(tick)


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Comments

  1. Lakshmi Krishnamurthy

    Hi All,

    Please update the document, does PA version > 20.08 is supported on the TSOM 11.3.04 version.

    Regards, Lakshmi.K

    Jan 06, 2022 03:03
  2. David Taggart

    As Lakshmi noted this page needs to be updated, now to also account for PA version 22.1.

    Jun 23, 2022 01:09
  3. Victor Chan

    No information of PA agent of 22.4 for ISN. Would you please provide?

    Jan 10, 2023 09:37
  4. Roberto Moreno

    Should we add a section here to highlight the Patrol Agent versions (21.3.00, 21.02.00, 20.08.00, 20.02.00) that are causing TrueSight Infrastructure Management issues as mentioned here? https://docs.bmc.com/docs/TSOperations/11304/upgrading-the-patrol-agent-to-avoid-truesight-infrastructure-management-performance-issues-1105596781.html

    May 19, 2023 03:19