2019-03-22_12-02-21_Upgrading Infrastructure Management in the disaster recovery mode

Where you are in the Upgrade process

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You need to perform the following tasks to upgrade the Infrastructure Management server in disaster recovery mode on primary and recovery servers.

Step A: To upgrade the Infrastructure Management Server on the primary host computer

  1. Shutdown the recovery Infrastructure Management Server host computer.
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  2. Navigate to the Disk1 directory of the extracted folder, use one of the following options to run the installer.

    BMC recommends that you run the installer by using install.cmd and not setup.exe.

    Environment typeCommand

    Production environment with the default encryption setting


    (Windows)install.cmd

    (Linux)./install.sh

    Production environment with user-specified encryption setting

    (Windows)install.cmd –J BMC_TS_KEY_SZ=<128/256>

    (Linux)./install.sh –J BMC_TS_KEY_SZ=<128/256>

    Test environment with the default encryption setting

    (Windows)install.cmd -J MINIMAL=true

    (Linux)./install.sh -J MINIMAL=true

    Test environment with with user-specified encryption setting


    (Windows)install.cmd –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true

    (Linux)./install.sh –J BMC_TS_KEY_SZ=<128/256> -J MINIMAL=true

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Step B: To perform post-upgrade tasks after upgrading the primary host computer

  1. Verify the primary TrueSight Infrastructure Management Server connection status in the TrueSight console. The component status should be displayed as Connected
  2. Stop the primary TrueSight Infrastructure Management processes and take a backup of the installationDirectory\pw\folder. 

Step C: To upgrade the Infrastructure Management server on the recovery host computer

  1. Shutdown the primary TrueSight Infrastructure Management host computer.
  2. Switch to the recovery host and upgrade the TrueSight Infrastructure Management on the recovery host computer using the same steps that you used while upgrading the primary computer. 

Step D: To perform post-upgrade tasks after upgrading the recovery host computer

  1. Stop the recovery TrueSight Infrastructure Management Server processes and restore a backup of the installationDirectory\pw folder on the recovery host computer. 
  2. If you have configured a different alias for the primary and recovery hosts, manually update the recovery host name in the following files:

    installationDirectory\pw\server\etc\mcell.dir
    installationDirectory\pw\pronto\data\admin/admin.dir
    installationDirectory\pw\pronto\conf\cell_info.list

  3. Start the recovery TrueSight Infrastructure Management Server processes.

Troubleshooting upgrade issues

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