Configuring the Infrastructure Management Server to BMC Impact Integration Web Services communication to enable TLS 1.2


Perform the following steps to enable the Infrastructure Management Server to BMC Impact Integration Web Services (IIWS) communication to be TLS compliant:

To configure the Infrastructure Management Server

  1. Stop the Infrastructure Management Server by running the following command:

    pw system stop
  2. Using a text editor, open the mcell.dir located in the <Infrastructure Management Server Install Directory>\server\etc directory.

  3. Comment out the instance of the code line having encryption key value as mc as shown in the following code block:

    #gateway.imcomm    IIWSGatewayServer    mc    IIWSGatewayServer.bmc.com:1859
  4. Set the encryption key value to *TLS as shown in the following code block:

    gateway.imcomm    IIWSGatewayServer    *TLS    IIWSGatewayServer.bmc.com:1859

    Note

     IIWSGatewayServer is the name of the host computer where the BMC Impact Integration Web Services is installed.

  5. Save and close the file.

To configure the BMC Impact Integration Web Services server

  1. Navigate to the  <Impact Web Services installation directory>\tomcat\webapps\imws\WEB-INF\etc directory by running the following command:

    # Microsoft Windows operating system 
    $cd <Impact Web Services installation directory>\tomcat\webapps\imws\WEB-INF\etc
    
    # Unix operating system 
    $cd <Impact Web Services installation directory>/tomcat/webapps/imws/WEB-INF/etc
  2. Using a text editor, open the mcell.dir file.
  3. Comment out the instances of the code lines having encryption key value as mc as shown in the following code block:

    #type                                     Name                            encryption key                       <Host>:1828
    #gateway.imcomm                         IIWSGatewayServer                       mc                           localhost:1859
    #cell                                   pncell_tsim_server                      mc                           tsim_server.bmc.com:1828
  4. Set the encryption key value to *TLS as shown in the following code block:

    #syntax
    #type                                     Name                            encryption key                       <Host>:1828
    gateway.imcomm                         IIWSGatewayServer                       *TLS                           localhost:1859
    cell                                   pncell_tsim_server                      *TLS                           tsim_server.bmc.com:1828

    Parameter description

    The following notes describe the key parameters used in the preceding command:

    • Replace the localhost by the computer name where the IIWS server is installed.
    • tsim_server is the name of the host computer where the Infrastructure Management Server is installed.

To start the servers

  1. Start the Infrastructure Management Server by running the following command:

    pw system start
  2. Restart the IIWS server by running the following commands:

    1. From the desktop or Start menu, navigate to Services.

    2. To stop the server, select the BMC Impact Integration Web Services service, and right-click to open the menu. The service name is BMCIWS, and the display name is Impact Integration Web Service.

    3. To stop the application server, select Stop.

Where to go from here

For more information about how to configure other communication channels to enable TLS 1.2, see Configuring TrueSight Infrastructure Management to enable TLS 1.2.

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