Configuring Self-Health Monitoring for TrueSight Presentation Server PostgreSQL

After you install BMC PATROL for PortgreSQL, you must configure the individual components. We strongly recommend you to use a monitoring policy to configure the KM and setup the thresholds.

For more information on creating a monitoring policy, see  Defining a monitoring policy.

Configuring the monitoring policy

Use the following table to choose the values while setting up the extended monitoring policy:

Environment nameSpecify an environment name of your choice. For example, TrueSight.
PostgreSQL hostSpecify the hostname of the Presentation Server.
PostgreSQL portSpecify the Presentation Server port number. The default port is 5432.
UsernameSpecify the admin user name that you configured with Presentation Server.
PasswordSpecify the admin user password that you configured with the Presentation Server.
PostgreSQL database nameSpecify the database name that you installed with the Presentation Server.

Specify the JAVA_HOME path or the JRE installation directory. For the Presentation Server, the default JRE path is:

  • (Linux) <TRUESIGHTPSERVER_HOME>/truesightpserver/modules/jre
  • (Windows) <TRUESIGHTPSERVER_HOME>\truesightpserver\modules\jre
Local OS AccountSpecify the remote host user account (user name). If you have installed Remedy SSO as a non-root user, use this account.
Local OS PasswordSpecify the password for remote host user account.

Setting up the thresholds for Presentation Server PostgreSQL

In addition to configuring the monitoring solution, the policy must also include the thresholds settings to monitor the health of the database. The following table contains a list of threshold values that can be used to monitor the health of the Presentation Server PostgreSQL database.



Application ClassParameterThreshold value
PATROL for PostgreSQL 1.0

PGR_DBStatus1 - Not OK

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