Viewing further information for a specific event from the Tools Menu in the operator console
The following summarizes the available options for further information about a specific event from the Tools Menu on the All Events screen.
Using the operator console to complete IT Operator goals
Monitoring and managing events from the operator console
Viewing abnormalities in the operator console
Viewing events by device in the operator console
Viewing events by group in the operator console
Viewing events for groups in a hierarchical tree in the operator console
Acknowledging events from the operator console
Viewing events for groups in a hierarchical tree in the operator console
Further information options from the Tools Menu on the All Events screen
Option | Description |
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Operations | Enable you to perform event operations such as open, close, and so on. For more information, see Performing event operations. |
Remote Actions | Enable you to execute a remote action on a selected event. For more information, see Executing remote actions for selected events. |
Action Results | Enables you to view the results that are generated when you perform a local or remote action on an event. |
Probable Cause Analysis | Enables you to perform probable cause analysis on the selected event. For more information, see How Infrastructure Management performs probable cause analysis on events. |
Add Configuration Change | Enables you to store and track configuration data. For more information, see Managing configuration changes. |
Export | Enables you to export information about all or only visible slots in a BAROC, XML, or CSV file. For more information, see Exporting and copying event information. |
Send Manual Event(s) | Enables you to send information of a selected event quickly. For more information, see Sending manual events . |
Additional options for an Intelligent Event | |
Intelligent Event History | Displays event history details. For more information, see the following table. |
Diagnostics | Enables you to use pre-configuredand user-defined diagnostic tools to help monitor your system. For more information, see Diagnostics. |
Show Graph(s) | Displays a graph and provides additional options to modify the graph. For more information, see Customizing monitor graphs. |
Show Parent Groups | Displays the parent groups and subgroups, if available. |
Related Events | Displays the related event associated with the main event. |
Threshold + Data Collection | Enables you to set event thresholds and managed data collection. For more information, see Understanding event thresholds and Resetting a baseline. The Reset Baseline option is displayed only to users who have administrator privileges and to unrestricted users who have permissions for baseline administration. This option is not available to restricted users. |
Further information on the Intelligent Event Details page
Option | Description |
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Event History | The following event history details are displayed:
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Event ActionHistory | The history of actions (Intelligent or External events) performed on the event are displayed:
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More Information | More information about the event are displayed:
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Behavior of pop-up windows for Tools menu options
When you navigate through various Infrastructure Management screens, you observe the following behavior for various options selected from the Tools Menu:
- Operations such as Intelligent Event History, Probable Cause Analysis, Show Graph(s), and Show Parent Groups open in a pop-up window. All further navigation that you perform from this pop-up window is limited to this pop-up window only.
- Threshold + Data Collection operations such as Edit Violated Absolute Global Threshold, Absolute Instance Threshold, Signature Global Threshold, Signature Instance Threshold, and Reset Baseline open in a second pop-up window. These operations do not reuse the pop-up window opened by operations listed in the first bullet point.
- Add Change Entry operation reuses a pop-up window if one is already opened for the same operation, otherwise, opens in a new window.
- Diagnostics operations such as FlashCheck and Top Processes-CPU always open in a new pop-up window, no matter from where they are launched.
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