Adding a mandatory note to event operations in the operator console
You can add a mandatory note for any event operation that you perform. For example, if you are assigning an event to a user, you can set an option to enter a mandatory note in the Assign To dialog box to close the event operation. If you do not enter a note, the OK button is disabled.
The option to add a mandatory note is disabled by default. If it is disabled, you can close the event operation without entering details in the Notes field. To enable the option of adding a mandatory note:
- Open the installationDirectory\pw\tomcat\webapps\pronto\jsp\swf\config\eventListDefaultProperties.xml file.
- Set the
You must relogintothe operator console each time you change the