Remote actions exit codes

The following table describes the common error codes that could be displayed while running remote actions.

Error code

Description

2001

Wrong command prompt for the specified protocol or timeout occurred while waiting for the command prompt.

1007

Encountered error while waiting for system response. Action may have timed out.

1006

Action timeout for the run remote task

1004

Remote action has failed. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information.

1003

Invalid credentials for SSH

1002

Protocol not available. Unable to connect to host. Connection refused.

129

Binary command not found in path

125

Invalid credentials for SSH

121

Error when trying to connect with the PsExec service

120

PsExec protocol issue: client or server is down

111

Action timeout occurred for Run task. The timeout occurred while reading the command output.

99

Credentials not found

0

Remote action run successfully

-1

Remote action execution is pending. User Response: Press F5 to refresh. Exit code returns to 0.

-2

ExecuteActionException. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information.

-3

ExecuteActionException. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information.

-4

Event deviceID is invalid

-8

Invalid device ID

-9

Invalid credentials for SSH

-10

Unable to get device credentials for device ID

-12

Could not retrieve command arguments for actionID

-13

Unable to retrieve remote action details for actionID not available and may have been deleted

-14

Unable to retrieve remote action details for actionID

Related topic

Using remote actions

Was this page helpful? Yes No Submitting... Thank you

Comments