Remote actions exit codes
The following table describes the common error codes that could be displayed while running remote actions.
Error code | Description |
---|---|
2001 | Wrong command prompt for the specified protocol or timeout occurred while waiting for the command prompt. |
1007 | Encountered error while waiting for system response. Action may have timed out. |
1006 | Action timeout for the run remote task |
1004 | Remote action has failed. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information. |
1003 | Invalid credentials for SSH |
1002 | Protocol not available. Unable to connect to host. Connection refused. |
129 | Binary command not found in path |
125 | Invalid credentials for SSH |
121 | Error when trying to connect with the PsExec service |
120 | PsExec protocol issue: client or server is down |
111 | Action timeout occurred for Run task. The timeout occurred while reading the command output. |
99 | Credentials not found |
0 | Remote action run successfully |
-1 | Remote action execution is pending. User Response: Press F5 to refresh. Exit code returns to 0. |
-2 | ExecuteActionException. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information. |
-3 | ExecuteActionException. Check the log file $PRONTO_HOME/logs/ias/ias0.log for additional information. |
-4 | Event deviceID is invalid |
-8 | Invalid device ID |
-9 | Invalid credentials for SSH |
-10 | Unable to get device credentials for device ID |
-12 | Could not retrieve command arguments for actionID |
-13 | Unable to retrieve remote action details for actionID not available and may have been deleted |
-14 | Unable to retrieve remote action details for actionID |
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