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BMC TrueSight Infrastructure Management 11.0 ... Troubleshooting Troubleshooting data and event adapters Troubleshooting SNMP event adapter

Analyzing logs for SNMP Event Adapter issues

The examples in this section illustrate how the behavior of the SNMP adapter is recorded in the log.

Event Adapter service starting

STARTING_POINT - (gmt: Tue May 1 14:26:15 2012) (local: Tue May 1 10:26:15 2012)

Identifying the cell to notify about the startup

 20120501 14:26:15 MA::EngineMgr:567 Vrbse - MA::EngineMgr::CreateMsend

20120501 14:26:15 MA::EngineMgr:569 Vrbse - creating msend object for default

20120501 14:26:15 MA::EngineMgr:606 Vrbse - Destinations cell(s) for adapter 'default': 'pncell_mike'

Sending the Adapter Started event to the cell

 20120501 14:26:15 MA::EngineMgr:636 Vrbse - We need to create the msend object

20120501 14:26:15 MC::Poster:82 Vrbse - MC::Poster::new

20120501 14:26:15 MC::Poster:233 Vrbse - Starting msend:  D:/BMCSOF~1/Impact/server/bin/msend.exe \-n pncell_mike \-j  "D:/BMCSOF~1/Impact/server/log/adapters/perl/ pncell_mike " \-p  MpServerIdleTimeout=0 -

20120501 14:26:15 MA::EngineMgr:799 Vrbse - Sending MC_ADAPTER_START event

20120501 14:26:15 MA::Engine:549 Vrbse - MA::Engine::Send

20120501 14:26:15 MA::Engine:587 Vrbse - MA::Engine::SetDefaultSlots

20120501 14:26:15 MA::Engine:508 Vrbse - MA::Engine::_Send

20120501 14:26:15 MC::Poster:290 Vrbse - MC::Poster::Send

20120501 14:26:15 MC::Poster:322 Vrbse - Sending to $VAR1 = \[
'mike'
\];
:
MC_ADAPTER_START;

adapter_host = 8PFNZK1.adprod.bmc.com;

mc_arrival_time = 1335882375;

mc_host = 8PFNZK1.adprod.bmc.com;

mc_host_address = 172.10.10.10;

mc_object = mcxa;

mc_object_class = "MA::EngineMgr";

mc_origin = mcxa;

mc_origin_class = "MA::EngineMgr";

mc_tool = mcxa;

mc_tool_class = "MA::EngineMgr";

msg = "BMC Impact Event Adapter started";

END

20120501 14:26:15 MC::Poster:351 Vrbse - ...Event sent to $VAR1 = \[
' pncell_mike '
\];

Starting SNMP Adapter

 20120501 14:26:15 MA::EngineMgr:315 Vrbse - StartInstance : Adapter 'Snmp'

20120501 14:26:15 MA::EngineMgr:567 Vrbse - MA::EngineMgr::CreateMsend

20120501 14:26:15 MA::EngineMgr:569 Vrbse - creating msend object for Snmp

20120501 14:26:15 MA::EngineMgr:606 Vrbse - Destinations cell(s) for adapter 'Snmp': 'pncell_mike'

Note if the same cell is used to receive events from the SNMP adapter and the Event Adapter service. You will also get the message

20120501 14:26:15 MA::EngineMgr:627 Vrbse - msend already exists for destination pncell_mike, so just increase the count
20120501 14:26:15 MA::EngineMgr:631 Vrbse - 2 adapters are using D:/BMCSOF~1/Impact/server/log/adapters/perl/pncell_mike now

Reading in the mcsnmptrapd.map

Starting

20120501 14:26:15 MA::EngineMgr:451 Vrbse - Creating map object for Snmp

20120501 14:26:15 MA::EngineMgr:462 Vrbse - >>>>++++\+ MA::ESnmpTrap - mcsnmptrapd.map

20120501 14:26:15 MA::EngineMgr:506 Vrbse - We need to create the map object

20120501 14:26:15 MA::Map:105 Vrbse - MA::Map::new

20120501 14:26:15 MA::Map:202 Vrbse - MA::Map::ParseMapFile

20120501 14:26:15 MA::Map:212 Vrbse - Opening map file: D:/BMCSOF~1/Impact/server/etc/mcsnmptrapd.map

Completed

20120501 14:26:15 MA::Map:262 Vrbse - Successfull parsing of the map file

20120501 14:26:15 MA::Map:280 Vrbse - Class structure:

SNMP_TRAP (2)

SNMP_GENERIC (3)

SNMP_COLD_START (4)
SNMP_WARM_START (5)
SNMP_LINK_DOWN (6)
SNMP_LINK_UP (7)
SNMP_AUTHENTICATION_FAILURE (8)
SNMP_EGP_NEIGHBOR_LOSS (9)
SNMP_ENTERPRISE (10)

20120501 14:26:15 MA::Map:288 Vrbse - Map file successfully compiled

Sending the Starting SNMP Adapter event to the cell

20120501 14:26:16 MC::Poster:322 Vrbse - Sending to $VAR1 = \[

pncell_mike'

\];

:

MC_ADAPTER_START;

adapter_host = 8PFNZK1.adprod.bmc.com;

mc_arrival_time = 1335882376;

mc_host = 8PFNZK1.adprod.bmc.com;

mc_host_address = 172.10.10.10;
mc_object= Snmp;

mc_object_class= "MA::ESnmpTrap";

mc_origin = Snmp;

mc_origin_class = "MA::ESnmpTrap";

mc_parameter = STATUS;

mc_parameter_value = STARTED;

mc_tool = mcxa;

mc_tool_class = "MA::ESnmpTrap";
msg = "Adapter 'Snmp' (Engine: 'MA::ESnmpTrap') started by 'mcxa'";

END

20120501 14:26:18 MC::Poster:351 Vrbse - ...Event sent to $VAR1 = \[

'pncell_mike'

\];

Initialization complete, starting to process traps

20120501 14:26:18 MA::EngineMgr:815 Norml - Initialization of engines successful\!

20120501 14:26:18 MA::EngineMgr:973 Norml - Entering MainLoop

Unable to connect to the port 162

  23:53:56 MC::Base:167 Major - Error at  C:/PROGRA~1/BMCSOF~1/Impact/server/lib/perl/MA/ESnmpTrap.pm:473  (MA::Engine::Err): Couldn't be an UDP server on port 162.

This error is caused because the adapter cannot take port 162

This could be because the adapter is not run as a user with Admin/root privileges

Or that the port is being used by another process.

Event being sent to cell

  20120119 18:17:45 MA::Map:919 Norml - Event matches class: SNMP_ENTERPRISE

20120119 18:17:45 MA::Map:920 Vrbse - Event in BAROC format (without default slots):

SNMP_ENTERPRISE;

mc_host = 8PFNZK1.adprod.bmc.com;
mc_host_address = 172.10.10.10;

mc_tool = vmwVC;

mc_tool_suggestion = 1.3.6.1.4.1.6876.4.3;
snmp_community = public;

snmp_contextEngineID = "<null>";

snmp_contextName = "<null>";

snmp_enterprise = 1.3.6.1.4.1.6876.4.3;

snmp_enterprise_str = vmwVC;
snmp_error_index = \-1;
snmp_error_status = \-1;
snmp_oids = \[1.3.6.1.4.1.6876.4.3.308.0,  1.3.6.1.4.1.6876.4.3.304.0, 1.3.6.1.4.1.6876.4.3.305.0,  1.3.6.1.4.1.6876.4.3.306.0, 1.3.6.1.4.1.6876.4.3.307.0\];

snmp_oidst = \[vmwVpxdTargetObjType, vmwVC, vmwVC, vmwVC, vmwVC\];
snmp_request_id = \-1;

snmp_securityEngineID = "<null>";

snmp_securityLevel = SNMP_SEC_MODEL_SNMPv1;

snmp_securityModel = SNMP_SEC_LEVEL_NOAUTH;

snmp_securityName = "<null>";
snmp_source_addr = 172.10.10.10;
snmp_specific = 203;

snmp_time_ticks = 15353476;

snmp_trap_type = 6;
snmp_trap_type_str = enterpriseSpecific;
snmp_vals = \[2, Green, Red, "Host connection and power  state - State = Not responding AND State = Unknown", 172.10.10.10\];
snmp_version = 0;

END

20120119 18:17:45 MA::Engine:549 Vrbse - MA::Engine::Send

20120119 18:17:45 MA::Engine:587 Vrbse - MA::Engine::SetDefaultSlots

20120119 18:17:45 MA::Engine:508 Vrbse - MA::Engine::_Send

20120119 18:17:45 MC::Poster:290 Vrbse - MC::Poster::Send

20120119 18:17:45 MC::Poster:322 Vrbse - Sending to $VAR1 = \[

'pncell_mike'
\];
:

SNMP_ENTERPRISE;

adapter_host = 8PFNZK1.adprod.bmc.com;

mc_arrival_time = 1326997065;

mc_host = 172.10.10.10;

mc_host_address = 172.10.10.10;

mc_object = SnmpTrap;

mc_object_class = "MA::ESnmpTrapV3";

mc_origin = SnmpTrap;

mc_origin_class = "MA::ESnmpTrapV3";

mc_tool = vmwVC;

mc_tool_class = SnmpTrap;

mc_tool_suggestion = 1.3.6.1.4.1.6876.4.3;

snmp_community = public;

snmp_contextEngineID = "<null>";

snmp_contextName = "<null>";

snmp_enterprise = 1.3.6.1.4.1.6876.4.3;

snmp_enterprise_str = vmwVC;

snmp_error_index = \-1;

snmp_error_status = \-1;

snmp_oids = \[1.3.6.1.4.1.6876.4.3.308.0,  1.3.6.1.4.1.6876.4.3.304.0, 1.3.6.1.4.1.6876.4.3.305.0,  1.3.6.1.4.1.6876.4.3.306.0, 1.3.6.1.4.1.6876.4.3.307.0\];

snmp_oidst = \[vmwVpxdTargetObjType, vmwVC, vmwVC, vmwVC, vmwVC\];

snmp_request_id= \-1;

snmp_securityEngineID = "<null>";

snmp_securityLevel = SNMP_SEC_MODEL_SNMPv1;

snmp_securityModel = SNMP_SEC_LEVEL_NOAUTH;

snmp_securityName = "<null>";
snmp_source_addr = 172.10.10.10;
snmp_specific = 203;
snmp_time_ticks = 15353476;
snmp_trap_type = 6;
snmp_trap_type_str = enterpriseSpecific;
snmp_vals = \[2, Green, Red, "Host connection and power  state - State = Not responding AND State = Unknown", 172.10.10.10\];
snmp_version= 0;

END

20120119 18:17:45 MC::Poster:351 Vrbse - ...Event sent to $VAR1 = \[

'pncell_mike'
\];

Messages indicating Adapter matching traps to the mapping file

 20120213 13:57:28 MA::Map:1327 Vrbse - MA::Map::MapOUT

20120213 13:57:28 MA::Map:950 Vrbse - MA::Map::MatchAndCreateEvent

20120213 13:57:28 MA::Map:972 Vrbse - MatchAndCreateEvent : Received value form Eval Function :\- r = 1

20120213 13:57:28 MA::Map:1327 Vrbse - MA::Map::MapOUT

20120213 13:57:28 MA::Map:950 Vrbse - MA::Map::MatchAndCreateEvent

20120213 13:57:28 MA::Map:1226 Minor - Map->EvalCondition. Internal Error. Eval Failed. rc : \-1

20120213 13:57:28 MA::Map:972 Vrbse - MatchAndCreateEvent : Received value form Eval Function :\- r = 0

20120213 13:57:28 MA::Map:950 Vrbse - MA::Map::MatchAndCreateEvent

20120213 13:57:28 MA::Map:972 Vrbse - MatchAndCreateEvent : Received value form Eval Function :\- r = 1

Adapter being stopped

 20120405 20:11:25 MA::EngineMgr:1008 Major - Stopping adapter instance \[Snmp\]
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Last modified by Panna Hegde on Jul 28, 2016
troubleshooting infra_management im_server integration data_adapters snmp logs reference

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