Upgrading the Presentation Server

You can upgrade the TrueSight Presentation Server by running the installation program from a wizard or from a command line. Refer to the following topics to prepare for and perform the upgrade:

 Upgrade process overview for TrueSight Capacity Optimization...


Supported upgrade paths for the Presentation Server

The installation program for the TrueSight Presentation Server supports direct upgrades from the latest two versions of the product, as shown in the following illustration:


Presentation Server compatibility matrix

The following table illustrates the compatibility between different versions of TrueSight Capacity Optimization and TrueSight Presentation Server.

TrueSight Capacity Optimization versionTrueSight Presentation Server versionRemedy Single Sign-On version or later

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