Support considerations

This topic describes the following support considerations for Gateway Server:

Oracle database support

Oracle versionSupport for
11g, 12cTrueSight Capacity Optimization components
11g, 12cUNIX Populate

Oracle Populate support

To use the Oracle Populate feature on UNIX, you must install the UNIX Gateway Server on platforms that support the specific Oracle client you are using. The table below lists the supported Oracle and UNIX operating systems per Oracle client version.

Oracle Populate support on an Oracle 64-bit client

RHEL 6 requires the 64-bit Oracle client while other supported Linux OS variants require a 32-bit Oracle client. You must install the client using the full installation package and not the Oracle Instant Client package.

Perform support

You can validate the appropriate Oracle client for use with UNIX Populate by running the file command against the $BEST1_HOME/bgs/bin/populate_ora## binary where ## is the Oracle version (for example, populate_ora11 is for the Oracle 11 client). Additionally:

  • If the file command indicates that the mpopulate binary is ELF 64-bit or contains x86-64, that means it requires a 64-bit Oracle Client.
  • If it reports ELF 32-bit or contains 'Intel 80386', that means it requires a 32-bit Oracle Client.

Support matrix for Oracle Populate feature on UNIX

Oracle version

Operating system

Supported versions


  • Red Hat Enterprise Linux 4, 5 and 6
  • SUSE Linux Enterprise Server 10 and 11
  • Oracle Enterprise Linux 4 and 5
  • Red Hat Enterprise Linux 6 and 7
  • SUSE Linux Enterprise Server 10 and 11
  • Oracle Enterprise Linux 4 and 5

Running multiple versions of the Perform Agent

On UNIX systems, you can install and run different versions of the Perform Agent on different computers in the same network. This feature lets you stage a planned upgrade of a later version of Perform Agent in a multi-computer environment.

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