Software requirements
Before installing the TrueSight Capacity Optimization product, ensure that the target systems meet the following software requirements:
Supported operating systems
Computers or virtual machines that host the TrueSight Capacity Optimization Application Server and ETL Engine Server components must be running one of the following supported platforms:
Note
- For Application Server, ETL Server, and Gateway Server components, only x86_64 architecture is supported for the operating systems.
- To install a TrueSight Capacity Optimization component by using the wizard (GUI) on any Linux operating system, ensure that you install the Xvfb package.
Application Server and ETL Server
Operating system | Version | Required libraries |
|---|---|---|
Red Hat Enterprise Linux | 6.x | perl-5.10.1, libXtst, open-sans-fonts.noarch |
| 7.x | perl-5.16.3, libXtst, liberation-sans-fonts, perl-HTTP-Message (for GWS VIS File Parser ETL) | |
Oracle Linux | 6.x | perl-5.10.1, libXtst |
| 7.x | ||
Linux CentOS | 6.x | perl-5.10.1, libXtst |
| 7.x | perl-5.16.3, libXtst | |
SUSE Linux Enterprise | 11.x | perl-5.10.0, perl-libwww-perl |
| 12 |
Note
- If you are installing the Application Server using the User Interface, ensure that an XServer is either installed locally on your workstation or installed on a remote machine to which you can export the display. If you are connecting to the client from a remote workstation by using a XServer server, ensure that the XServer is already running on the client machine.
- XServer is not required when you are performing silent installation of the Application Server.
- If you run the Gateway VIS File Parser ETL on the server that runs on RHEL 7 and where the TrueSight Capacity Optimization is installed, install the perl-HTTP-Message package on the server.
Gateway Server
Operating system | Version | Required libraries |
|---|---|---|
Red Hat Enterprise Linux | 6.7 to 6.9 | ksh, glibc.x86_64, open-sans-fonts.noarch |
| 7.2 to 7.4 | ksh, glibc.x86_64, liberation-sans-fonts | |
SUSE Linux Enterprise Server | 11.x | ksh,glibc,glibc-32bit |
| Microsoft Windows Servers | 2012* | |
| 2012 R2 | ||
| 2016 | ||
| Microsoft Windows | 10 | |
| Linux CentOS | 6.7 to 6.9 | ksh, glibc.x86_64 |
| 7.2 to 7.3 | ksh, glibc.x86_64 | |
| Oracle Linux | 6.7 to 6.9 | ksh, glibc.x86_64 |
| 7.2 to 7.3 | ksh, glibc.x86_64 |
Note
Server Core installations for Microsoft Windows Server are not supported.
Capacity Agents
Operating System support for Agent-based data collection
The following table lists the Operating Systems on which you can currently install and use Agent:
Note
- For data collection from a Solaris 11 computer configured as a zone, the Agent must be installed on the global zone. All non-global zone data is accessible from the global zone.
For data collection from a 7.1, or 7.2 computer configured as a WPAR, the Agent must be installed on the global WPAR. All non-global WPAR data is accessible from the global WPAR.
For Z series you can only install 64-bit Agent. Compatible 64-bit for
libgcc_s.so.1andlibstdc++.so.5libraries are required to be installed for Z series.
Operating system | Supported version | Architecture and notes |
|---|---|---|
| AIX | 7.1 | 64-bit hardware, 64-bit kernel, POWER |
| 7.2 | 64-bit hardware, 64-bit kernel, POWER | |
Linux CentOS | 6.7 to 6.9 |
|
| 7.2 to 7.3 | x86_64 | |
Citrix Xen | 6.5 | x86_64 |
| 7.2 | x86_64 | |
HP-UX | 11i (B11.31) | 64-bit, PA-RISC |
HP-UX | 11iv3 (B11.31) | Itanium |
| HP-IVM | 3.5* | HP Integrity Virtual Machines Manager |
Red Hat Enterprise Linux | 6.7 to 6.9 |
|
| 7.2 to 7.4 |
| |
Oracle Linux | 6.7 to 6.9 |
|
| 7.2 to 7.3 | x86_64 (including UEK) | |
Oracle Solaris | 11.0 to 11.3 | 64-bit SPARC, x86_64 Note: For Oracle Solaris Sparc servers, the installation of Capacity Agents on non-global zones is not supported. |
SUSE Linux Enterprise Server | 11.x |
Note: SUSE Linux Enterprise Server support includes support for all point releases within the series (for example: Open Source Xen covers support for 11.x). |
| 12.0 to 12 SP2 | x86_64 | |
| Microsoft Windows for Servers | 2012* (including core server) | x86_64
|
2012 R2 (including core server) | x86_64 | |
2016 (including core server) | x86_64 | |
| Microsoft Windows | 10 | |
| Microsoft Hyper-V Server | 2012* | x86_64 |
| 2012 R2 | x86_64 | |
| 2016 | x86_64 | |
| Ubuntu | 14.04 LTS | |
| EM64T (x86_64) | ||
| 16.04 LTS | EM64T (x86_64) | |
| Oracle VM Server | 3.3 and 3.4 | x86_64 |
| RHEV | 4.0 | x86_64 |
Patch requirements for Agents
The following table lists the required operating system patches.
| Patch for ↓ | Description ↓ | |
|---|---|---|
| Solaris → | Requirement for ↓ | Description ↓ |
Package: libpool.so.1 | For Solaris 11:
To verify that these packages are installed, run the following command: > pkginfo | grep SUNWpool | |
Presentation Server
Microsoft Windows
Component | Requirement |
|---|---|
User Rights | Administrative privileges |
Supported versions of Microsoft Windows | Microsoft Windows 2016
Microsoft Windows 2012
Microsoft Windows 2008
Note Installing the Presentation Server on the Windows computer with the Korean locale is not supported as PostgreSQL 9.4.4 is not supported on the same. |
Linux
Component | Requirement | ||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
User Rights | A non-root user who has modification permissions to specific directories and files. | ||||||||||||||||||||||||
Supported versions of Linux |
| ||||||||||||||||||||||||
Supported kernel versions |
|
Notes
- BMC products are certified for use on supported operating system versions. BMC does not explicitly test for OS patches/updates that are released after a BMC product is released.
- BMC products should work fine with minor updates to these supported operating systems. For assistance, contact BMC Customer Support.
Red Hat subscription
The product requires some additional libraries to be present on the system (see list below).
The preferred method to add any missing libraries is to use the yum command to fetch the necessary library packages from the RHN (Red Hat Network) repository via the Internet. To use this method, a Red Hat subscription is needed. Register the system by clicking System > Administration > Red Hat Subscription Manager in the menu on the server itself. After registering the system, you can use yum install to download and install the required libraries from the RHN.
X Windows
If you are installing the Presentation Server using the graphical user interface, you must install X Windows.
On the Red Hat Enterprise Linux terminal, type yum grouplist and check that X Window System is listed. If not, then run yum groupinstall 'X Window System' to install the necessary packages.
Required libraries
Ensure that the following libraries are present to install the Presentation Server. To install the libraries, use the following commands.
Library | Command to install the library on RHEL | Command to install the library on SUSE |
|---|---|---|
libXtst (32-bit) libXtst (64-bit) |
| N/A |
glibc (32-bit) glibc (64-bit) |
|
|
libstdc++ (32-bit) libstdc++ (64-bit) |
|
|
compat-libstdc++-33 (32-bit) compat-libstdc++-33 (64-bit) |
|
|
compat-libstdc++-296 (32-bit) |
| N/A |
pam (32-bit) pam (64-bit) |
|
|
| libgtk-x11-2 (32-bit) |
| N/A |
Note
On a Linux setup, ensure that glibc-2.12.x86_64 (or later versions) is installed on the computer where you plan to install Presentation Server.
Supported databases and operating systems for TLS enabled communication
Requirements for TrueSight Capacity Optimization databases that need to communicate in TLS 1.2 mode
Database | Version |
|---|---|
| Oracle |
Also, see
Oracle database documentation
|
| PostgreSQL | PostgreSQL 9.4 and later |
| Microsoft SQL Server1 | 2012 R2 Also, see
TLS 1.2 support for Microsoft SQL Server
|
1 - Only supported as external database.
Operating system requirements for TrueSight Capacity Optimization components that need to communicate in TLS 1.2 mode
Operating system | Version | Supported architecture |
|---|---|---|
Red Hat Enterprise Linux | 6.x | x86_64 |
| 7.x | x86_64 | |
Oracle Linux | 6.x | x86_64 |
| 7.x | x86_64 | |
Linux CentOS | 6.x | x86_64 |
| 7.x | x86_64 | |
SUSE Linux Enterprise | 12 | x86_64 |
Supported Oracle clients
Computers or VMs that host the TrueSight Capacity Optimization Application Server or ETL Engine server components must be running a supported Oracle client with the following packages, components, and configurations:
Oracle Client install options1 | Oracle Client configurations |
|---|---|
1 These options are available only while performing a Custom installation of the Oracle Client. |
|
Note
- TrueSight Capacity Optimization does not support the Oracle Instant Client.
- You must use Oracle 12c R1 with CentOS 7.x, Red Hat Enterprise Linux 7.x, and Oracle Enterprise Linux 7.x because Oracle 11g R2 is not supported on these operating systems.
Comments
For Suse on the agent we have been required to install the 32 bit version of glibc. If the OS is running 64 bit, I recommend to install this libraries.
ksh,glibc,glibc-32bit