Preparing to upgrade the Application Server

Before upgrading to the latest version of TrueSight Capacity Optimization, you must complete some activities to ensure that the installation program can successfully perform the upgrade. Contact BMC Customer Support before deviating from any of the following best practices:

Phased upgrades from earlier versions

If you are running earlier versions of TrueSight Capacity Optimization than the two most recent versions, you must perform at least one upgrade before you can directly upgrade to the latest version of the Application Server.


Backup strategies 

The Repository folder contains deployment-specific historical data that must be preserved upon upgrade. All other deployment files can be regenerated by restarting the installer. Restoring the database backup will suffice to restart the upgrade from scratch.

Before you begin the upgrade, ensure that you have a valid database backup. If not, perform a full database and file-system level backup of the installation folder of all TrueSight Capacity Optimization servers (create a tar archive or take a snapshot of TrueSight Capacity Optimization VMs).

Refer to the following sections for upgrade considerations:

TrueSight Operations Management extractors

Consider the following scenarios to work with the TrueSight Operations Management extractors:

Scenario 1: TrueSight Operations Management is upgraded to version 10.1 or later

Scenario 2: TrueSight Operations Management version is not upgraded to 10.1 or later

If you were using the old TrueSight Operations Management extractors, you must now use the corresponding new extractors.

To use the new extractor, perform the following steps:

  1. Stop the old extractor.
  2. Configure and schedule the corresponding new extractor.
    Note: Ensure that you use the Entity Catalog from the corresponding old extractor.

You can continue to use the old extractors:

  • BMC - TrueSight Operations Management 9.0/9.5/9.6/10.0 extractor
  • BMC - TrueSight Operations Management 9.0/9.5/9.6/10.0 Generic View Extractor

For information about upgrading to the latest TrueSight Operations Management version, see  Upgrading to TrueSight Operations Management 10.7.

Where to go from here

Using one of the processes outlined in Upgrade process for Application Server components, upgrade the Application Server components.

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