Hardware requirements

Deployment of the TrueSight Capacity Optimization product requires the installation the following component products. Ensure that your environment meets or exceeds the minimum requirements for your planned deployment.

Hardware requirements for the TrueSight Capacity Optimization components

Specific hardware requirements for the deployment depend on your deployment architecture.


BMC recommends that you contact the BMC Customer Support for your sizing requirements.

The minimum requirements for the architecture are as follows:





Database Server

4 cores

8 GB

SCSI or external storage are recommended.

Application Server

4 cores

16 GB

8 GB + 120 GB for the repository. SCSI storage is recommended.

ETL Engine Server

4 cores

8 GB

8 GB + 50 GB

Gateway Server2 cores8 GB200 GB
Capacity AgentNot applicableNot applicable1 GB + 2 GB (with history enabled)
Remedy Single Sign On serverSee Remedy Single Sign-On system requirements.
Presentation serverSee Hardware requirements for the Presentation Server

For Linux systems, the installation directory of each product component must be on a standard Linux filesystem such as ext3 or a Global File System (GFS) for high availability deployments (Active/Passive servers). Installation on a CIFS share mounted as a filesystem is not supported. You can use CIFS share only for the shared repository.

Hardware requirements for the Presentation Server

After you determine the size of your environment, consult the following table for recommended hardware.


The recommended hardware requirements apply to both physical or virtual machines.

Parallel CPUs usually improve user response time better than a single CPU with a higher clock speed.

EnvironmentConfiguration ItemPlatform and size
POC or DemoPlatform
  • CPU: 4 vCPU
  • Frequency: 2.6 GHz and above
Storage configuration200 GB
  • CPU: 4 vCPU
  • Frequency: 2.6 GHz and above

24 GB

Storage configuration

300 GB

15,000 RPM drive or a tier 1 SAN storage



  • CPU: 8 vCPU
  • Frequency: 2.6 GHz and above


32 GB

Storage configuration

500 GB

15,000 RPM drive or a tier 1 SAN storage

Note: If you frequently experience high memory utilization in your environment, increase the RAM to 32 GB (Medium) and 48 GB (Large).

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