Considerations for installing Gateway Server

Review the information in this topic before installing Gateway Server on the following platforms: 

Considerations for installing on Windows, UNIX and Linux

When installing Gateway Server on Windows, UNIX or Linux, keep the following considerations in mind:

OS

Description

All

You should always install or upgrade the Gateway Server computer first. Install or upgrade the agent computers after the console is installed and running.

UNIX and Linux

  • If you are installing on a UNIX computer that has BMC PATROL products installed on it, you must stop BMC PATROL Agent before installing Gateway Server.
  • BMC Software recommends that you run the installation utility as the root user.

    If you choose to run the installation utility as a non-root user, such as from the account that will own the installation, you must manually execute the following script, as root, to finish configuring the product: <installDirectory>/b1config<versionNumber>.sh.
  • If you are installing on a UNIX or Linux system with an existing BMC PATROL Agent installed on it, choose one of the following options on the Configure Gateway Server Migration page, which is displayed when you perform a custom installation:
    • Configure PATROL to use new version of Perform Data Collector so that BMC PATROL Agent will use the version of Gateway Server Data Collector included in the installation.
    • Configure PATROL to use existing version of Perform Data Collector so that BMC PATROL Agent will use the existing version of Gateway Server Data Collector (to keep the BMC PATROL configuration as is).
    • Do not configure PATROL to use Perform Data Collector so that BMC PATROL Agent will not use the version of Gateway Server Data Collector included in the installation (to keep the BMC PATROL configuration as is).

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Considerations for installing in virtual environments

This section outlines the considerations as you prepare to install Gateway Server in the following virtual environments: 

Installing in a Microsoft virtual environment

For implementing Gateway Server in a Microsoft Hyper-V environment, install Perform Agent on the Microsoft Hyper-V server OS that represents the Host Server (parent partition).

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Installing in an AIX partitioned virtual environment

This section provides installation considerations for implementing Gateway Server in an AIX partitioned environment:

AIX hardware partitions

  • You must install the Perform collector on a logical system partition running AIX to gather detailed workload information from the OS. This configuration ensures proper SMT identification and access to the metrics required to properly report on LPAR resource consumption.
  • You must enable the appropriate security access from at least one logical partition to the Hardware Management Console (HMC), so that the collector can gather physical system configuration information.
  • All SPLPARs within a frame must be processed in a single domain file, with at least one machine in that domain having the Physical Partition Configuration group for the frame.

AIX workload partitions

  • You must install Perform Agent in the global zone.
  • You cannot install Perform Agent inside a non-global WPAR.

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Installing in a HP virtual environment

This section provides installation considerations for implementing Gateway Server in an HP environment:

HP-UX partition

You must install Perform Agent and the Perform collector on each partition to obtain detailed information about applications or workloads running in individual partitions.

HP Integrity VM system

To collect configuration data for all of the Integrity VMs, Perform Agent must be installed on the HP Integrity VM host computer.

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Installing in a Solaris virtual environment

This section provides installation considerations for implementing Gateway Server in an Oracle Solaris virtualization environment:

Solaris environment

  • You must install Perform Agent in the global zone.
  • You cannot install Perform Agent inside a Solaris non-global zone.

Solaris DSD environment

Gateway Server supports Solaris Dynamic System Domains as implemented on the SunFire architecture (SunFire 12K, 15K, 20K, and 25K) with a System Controller running System Management Services software version 1.3, 1.4.1 or later, under a limited support agreement. Because the SunFire architecture provides a variety of site-specific configurations, BMC will provide this support on a case-by-case basis with the specified customer.

Solaris LDOM environment

  • Install the Perform Agent on the control LDOM, so that the collector can identify systems as LDOMs and collect configuration data about the LDOMs. The collector reports configuration and statistical data for only the resources assigned to the LDOM.
  • Use LDOM Management software version 1.1 or later, to help correlate the activity of the LDOMs back to the servers on which they reside.

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Where to go from here

After you have gone through these considerations, you are ready to download the installation package as outlined in Downloading the installation files.

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