Configuring user authentication

The Authentication tab enables you to configure and manage user access for the TrueSight Capacity Optimization and TrueSight consoles. In addition, from the Authentication tab you can  view the details of the Remedy Single Sign-On (Remedy SSO) server and TrueSight Presentation server that is configured with TrueSight Capacity Optimization. From TrueSight Capacity Optimization 11.0, the TrueSight Capacity Optimization and TrueSight consoles use the Remedy SSO server to provide single sign-on for authenticating users and enabling them to access the available features depending on the activities assigned to their user roles.

Important

You can access the TrueSight Capacity Optimization console only if you have configured the same Remedy SSO server that is configured with the TrueSight Presentation Server and both Remedy SSO server and the Presentation Server are up and running.

Access to the views and other options are managed according to the roles defined in TrueSight Capacity Optimization. For more details, see Adding and managing roles.

Before you begin

 Use the following resources to prepare for and install the authentication product:

Info

Applicable for all install or upgrade scenarios.

To configure user authentication

  1. Select Administration > System > Global configuration > Authentication, click Edit.

  2. (Optional): Click Advanced to configure and manage the advanced properties.

    By default, the basic properties are displayed.

  3. Select any one of the following option:

    • Only if at least one External Name matches for a Role or Access Group: Allows access of BMC TrueSight Capacity Optimization to external users that have matching external names and assigns them role or access group that are defined for the external name. Roles or access groups are assigned to the external users on login to TrueSight Capacity Optimization. When you select this option, ensure that a role or access group that is mapped to the external name is created. For more details, see Adding and managing roles and Access Group.

    • Always allow authenticated users to log in: Allows access of BMC TrueSight Capacity Optimization to all externally authenticated users and assigns them default roles and groups on login. When you select this option, ensure that a role or access group is created with option to assign it by default to all users. For more details, see Adding and managing roles and Access Group.
  4. Click Save.

Where to go from here

Complete one of the following tasks:

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