Browser requirements for TrueSight Capacity Optimization consoles

This topic presents browser requirements for the TrueSight Capacity Optimization console and the TrueSight console. The topic also includes a browser compatibility matrix for the TrueSight console:

TrueSight Capacity Optimization console

The TrueSight Capacity Optimization console is supported on the following browsers:

Compatible web browsers and operating systems for the TrueSight Capacity Optimization console

Browser →

Operating system ↓

Microsoft Internet Explorer 11

Mozilla Firefox 1

Google Chrome 1

Microsoft Windows

yes

Linux

 yes 

Unix

yes

1 Use the latest version of the browser.

2 The TrueSight Capacity Optimization console might not display correctly in some versions of Microsoft Internet Explorer because of enhanced security configurations of the browser, or compatibility mode of the browser.

To ensure that the console is displayed correctly, add the console name to the Trusted sites zone in the security section of the Internet Options dialog box of the Microsoft Internet Explorer. This update lowers the security settings for the console and correctly displays all content. For more information, see  Managing Internet Explorer Enhanced Security Configuration .

Ensure that the compatibility mode of your browser is not forcing an older, unsupported version. For more information, see Compatibility View .

3  In Google Chrome, if you manually drag the Navigation panel to widen or reduce it, and then click the Collapse icon, the Navigation panel does not appear where it normally should. For more information about this known issue, see  https://code.google.com/p/chromium/issues/detail?id=143363 .

Both 32-bit and 64-bit browser architectures are supported.

TrueSight console

The following table lists the installation requirements of the TrueSight console.

Component

Requirement

Supported resolution

1280*1024

Supported browsers

  • Microsoft Internet Explorer version 11
  • Mozilla Firefox
  • Google Chrome
  • Safari 6.x on Mac OS 

Important: Enable the cookies in the browser. Otherwise, you cannot access the TrueSight console.

By default, cookies are enabled in all browsers.

Adobe Flash Player

Version 10.0.x or later (for the operator console)

Java
  • Version 1.6 or later
  • Java Runtime Environment 1.8.0_66


Compatible web browsers and operating systems for the console

 

Browser →


Operating system ↓

Microsoft Internet Explorer 11

Mozilla
Firefox 1

Google
Chrome 1

Apple
Safari 1

Mac OS X 10.12 (Sierra) 3

 

(tick)

 

(tick)

Mac OS X 10.11 (El Capitan) 3

 

(tick)

 

(tick)
iOS 10   (tick)2
iOS 9   (tick)2

Microsoft Windows 10

(tick)(tick)(tick)

 

Microsoft Windows 8

(tick)(tick)(tick)

 

Microsoft Windows 7

(tick)(tick)(tick)

 

Red Hat Enterprise Linux 6.7, or later

 

(tick)

 

 

Android Nougat  (tick) 
Android Marshmallow  (tick) 
Android Lollipop  (tick) 

1 Use the latest version of the browser.

2 Safari and Chrome on iOS 9.2.1 have issues with editing long text entries.

3 The Adobe Flash player is not enabled by default. Enable the Adobe Flash player to use options such as the Trace Details page of App Visibility Manager and for cross-launching to the Infrastructure Management server. For more information, see https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html.

Was this page helpful? Yes No Submitting... Thank you

Comments