BMC - Atrium CMDB extractor

This topic describes how to integrate TrueSight Capacity Optimization with Atrium Configuration Management Database (CMDB). This ETL extracts service-system and application-system relationships from an Atrium CMDB database. Use this extractor to automatically place systems in the BCO service tree according to your master enterprise CMDB. Configuration and performance data for the systems should simultaneously be loaded using another connector. Use this extractor if your enterprise CMDB is using the standard, unmodified BMC Unified Service Model. If your enterprise CMDB has customizations, then you might need to create a custom relationship extractor.

This topic contains the following sections:

Supported versions

Connector nameSupported version of Atrium CMDB
BMC - Atrium CMDB extractor
  • 9.1.02, 9.1.01, 9.1, and 9.0
  • 8.1.02, 8.1.01, 8.1, and 8.0
  • 7.6.04, 7.6.03, 7.6, and 7.5

Supported platforms

  • VMware: host and guest
  • Oracle Solaris: LDOMs, Zones

Integration steps

To integrate TrueSight Capacity Optimization with the Atrium CMDB Parser, perform the following task:

  1. Navigate to Administration > ETL & SYSTEM TASKS > ETL tasks.
  2. In the ETL tasks page, click Add > Add ETL under the Last run tab.
  3. In the Add ETL page, set values for the following properties under each expandable tab


    Basic properties are displayed by default in the Add ETL page. These are the most common properties that you can set for an ETL, and it is acceptable to leave the default selections for each as is.

    Basic properties

    Property Description
    Run configuration
    ETL task name By default, this field is populated based on the selected ETL module. You can specify a different name for the ETL Task. Duplicate names are allowed.
    Run configuration name Default name is already filled out for you. This field is used to differentiate different configurations you can specify for the ETL task. You can then run the ETL task based on it.
    Deploy status You can select Production or Test to mark the ETL tasks. For example, you can start by marking the task as Test and change it to Production after you have seen that you are getting what you wanted.
    Description (Optional) Enter a brief description for this ETL.
    Log level Select how detailed you want the ETL log to be. The log includes Error, Warning and Info type of log information.
    • 1 - Light: Add bare minimum activity logs to the log file.
    • 5 - Medium: Add medium-detailed activity logs to the log file.
    • 10 - Verbose: Add detailed activity logs to the log file. Info,

    Note: Log levels 5 and 10 are typically used for debugging or troubleshooting ETL issues. Using a log level of 5 is general practice, however, you may choose level 10 to get a high level of detail while troubleshooting.

    Execute in simulation mode Select Yes if you want to to validate the connectivity between the ETL engine and the target, and to ensure that the ETL does not have any other configuration issues.
    When set to Yes, the ETL will not store actual data into the data warehouse. This option is useful while testing a new ETL task.
    Module selection

    Ensure that the Based on datasource option is selected.


    If you select Based on Open ETL template, TrueSight Capacity Optimization is integrated with a Generic extractor based on the selected Open ETL template. For more information, see  Generic ETL based on a template

    ETL module (BMC recommends you to make this selection first) Select BMC - Atrium CMDB extractor.
    Module description A link in the user interface that points you to this technical document for the ETL.

    Enables you to select or deselect metric groups for which data will be populated from the Available datasets. The OpenStack connector allows you to choose only from the given list of datasets, and you cannot include additional datasets to the run configuration of the ETL.

    1. Click Edit.
    2. Select one (click) or more (ctrl+click or shift+click) datasets that you want to include from the Available datasets and click >> to move them to Selected datasets.
    3. Click Apply.
    Entity catalog
    Sharing status  Select any one:
    • Shared entity catalog: Select this option if, for the same entities, data is coming from multiple sources. For example, BPA ETL.
      • Sharing with Entity Catalog: Select an entity catalog from the drop-down list.
    • Private entity catalog: Select this option if, for the same entity, data is coming from a single source.
    Object relationships
    Associate new entities to

    Specify the domain where you want to add the entities created by the ETL. You can select an existing domain or create a new one.

    Additional Information

    By default, a new domain is created for each ETL, with the same name of the extractor module. As the ETL is created, a new hierarchy rule with the same name of the ETL task is automatically created, with an active status; if you update the ETL specifying a different domain, the hierarchy rule will be updated automatically. The hierarchy rule will be created with status ACTIVE.

    Select any one of the following options:

    • New domain: Create a new domain. Specify the following properties under New domain:
      • Parent: Select a parent domain for your new domain from the domain selector control.
      • Name: Specify a name for your new domain.
    • Existing domain: Select an existing domain. Make a selection for the following property:
      • Domain: Select an existing domain from the domain selector control.

    If the domain is already used by any other hierarchy rule, a Domain conflict option is displayed. You can select one of the following solutions:

      • Enrich domain tree: Create a new independent hierarchy rule to add a new set of entities and/or relations not defined by other ETLs (for example this ETL is managing storage while others are managing servers)
      • ETL Migration: This configuration is recommended if new ETL manages same set of entities and/or relations (already defined in current domain tree). Typical use case is the migration from one or more ETLs to a new ETL instance. It will stop all relations imported by ETL instances and restore only valid relations after first run; this configuration reuses existing hierarchy rule to correctly manage relation updates.
        • Select a Hierarchy Rule to be used for current ETL from among the rules that are populating the selected domain.
          Additional information of the ETL using the selected rule is also displayed.
    CMDB connection parameters
    CMDB server The host name or IP address of the computer that hosts the BMC Atrium server (for example: The ETL uses the BMC Remedy AR System API to connect to the Atrium CMDB server. The ETL excludes the system if it's reconciliationId is 0.

    The name of the user. The user must have administrative privileges on the BMC Atrium server.

    Password The password of the user.
    ETL task properties
    Task group Select a task group to classify this ETL into. It is not necessary to group it into a task group.
    Running on scheduler Select the scheduler over which you want to run the ETL. The type of schedulers available are:
    • Primary Scheduler: Runs on the AS.
    • Generic Scheduler: Runs on a separate machine.
    • Scheduler: Runs on a dedicated scheduler machine.
    Maximum execution time before warning The number of hours, minutes, or days for which the ETL should be executed before generating warnings or alerts, if any.
    Frequency  Select the frequency for ETL execution. Available options are:
    • Predefined: Specify the following details:
      • Predefined frequency: Select a frequency from Each DayEach Week or Each Month.
      • Start timestamp: Based on the Predefined frequency selection, specify from the following details:
         - hour: Specify hour in HH format.
         - minute: Specify minute in MM format.
         - week day: Select the day of the week when the ETL has to be executed.
         - month day: Select the day of the month when the ETL has to be executed.
    • Custom: Specify the following details:
      • Custom frequency: Enter a time interval in number of minutes, hours, days, or weeks.
      • Custom start timestamp: Specify the timestamp in YYYY-MM-DD HH:MM format or select it using the date picker.


    To view or configure Advanced properties, click Advanced. You do not need to set or modify these properties unless you want to change the way the ETL works. These properties are for advanced users and scenarios only.

    Advanced properties

    Property Description
    Collection level
    Metric profile selection

    Select any one:

    • Use Global metric profile: Select this to use an out-of-the-box global profile, that is available on the Adding and managing metric profiles page. By default, all ETL modules use this profile.
    • Select a custom metric profile: Any metric profiles you add in the Add metric profile page (Administration > DATAWAREHOUSE > Metric profiles).

    For more information, see Adding and managing metric profiles.

    Levels up to

    The metric level defines the amount of metric imported into the data warehouse. If you increase the level, additional load is added to the data warehouse while decreasing the metric level reduces the number of imported metrics.

    Choose the metric level to apply on selected metrics:

    • [1] Essential
    • [2] Basic
    • [3] Standard
    • [4] Extended

    For more information, see Aging Class mapping.

    Metric filter
     Metric list <for selected dataset>

    Click Edit and select the metrics that will be loaded for each dataset that you selected under Run configuration > Datasets. If no metric is specified, all metrics will be loaded.

    CMDB connection parameters
    TCP Port

    Specify the TCP port number that is used by BMC Atrium. The Atrium administrator can provide this port number.

    You need to specify this port number only if the BMC Remedy AR system server is not registered with a portmapper or if a Port 111 firewall blocks the portmapper port. Otherwise, you do not need to specify the port number because the portmapper automatically locates the port. For more information, see Understanding port numbers in BMC Remedy AR System .
    Use UUID for VMware vms Specify if the UUID should be used instead of the VM name to identify VMware guest machines.
    Import VMware Data Import VMware host and guest machines.
    Import filter
    Whitelist file path
    • None: Imports all entities. By default, this option is selected.
    • Use file at pathEnter the path and filename for the file that contains specific attribute values used as a white list to import computer systems or business services from BMC Atrium CMDB.

      The format used in the file is: ClassName;AttributeName;AttributeValue.

      The following are valid class names: BMC_COMPUTERSYSTEM and BMC_BUSINESSSERVICE.  If a Business Service is fetched, all Computer Systems under the Business System are also fetched.
    Blacklist file path
    • None: Imports all entities. By default, this option is selected.
    • Use file at path: Enter the path and filename for the file that contains specific attribute values used as a black list to exclude computer systems or business services from being imported from BMC Atrium CMDB. 

      The format used is: ClassName;AttributeName;AttributeValue

      The following are valid class names: BMC_COMPUTERSYSTEM and BMC_BUSINESSSERVICE
      . If a Business Service is excluded, all Computer Systems
      under the Business System are also excluded.
    Additional properties
    List of properties

    Additional properties can be specified for this ETL that act as user inputs during execution.

    1. Click Add.
    2. Add an additional property in the etl.additional.prop.n box.
    3. Click Apply.
      Repeat this task to add more properties.


    The ETL excludes computer systems whose VirtualSystemType is set to any of the following in the CMDB system:

      • Xen
      • HP nPartitions
      • VPar
      • Microsoft Hyper-V
      • Integrity VM
      • Xen Hypervisor
      • VMware (In VMware, in addition to VirtualSystemType, if the enablerType=VMware Server/VMware ESX Server, the ETL excludes the computer system.)
    • If you want to import such virtual systems, add the extract.cmdb.non.default.platforms property and set its value to the required virtual system. For example, if you set the value of the extract.cmdb.non.default.platforms property to HYPERV, then systems with virtualSystemType=Microsoft Hyper-V are imported.
    • For VMware virtual systems, add the property and set its value to true.
    Loader configuration
    Empty dataset behavior Choose one of the following actions if the loader encounters an empty dataset:
    • Warn: Warn about loading an empty dataset.
    • Ignore: Ignore the empty dataset and continue parsing.
    ETL log file name Name of the file that contains the ETL execution log; the default value is: %BASE/log/%AYEAR%AMONTH%ADAY%AHOUR%MINUTE%TASKID.
    Maximum number of rows for CSV output A number which limits the size of the output files.
    CSV loader output file name Name of the file generated by the CSV loader; the default value is: %BASE/output/%DSNAME%AYEAR%AMONTH%ADAY%AHOUR%ZPROG%DSID%TASKID.
    Capacity Optimization loader output file name Name of the file generated by the BMC Capacity Optimization loader; the default value is:
    Detail mode  Select the level of detail:
    • Standard: Data will be stored on the database in different tables at the following time granularities: Detail (configurable, by default: 5 minutes), Hourly, Daily, Monthly.
    • Raw also: Data will be stored on the database in different tables at the following time granularities: Raw (as available from the original data source), Detail (configurable, by default: 5 minutes), Hourly, Daily, Monthly.
    • Raw only: Data will be stored on the database in a table only at Raw granularity (as available from the original data source).
    For more information on granularities, see Accessing data using public views and Sizing and scalability considerations.
    Reduce priority

    Select either Normal or High.

    Remove domain suffix from datasource name (Only for systems) If set to True, the domain name is removed from the data source name. For example, will be saved as server.
    Leave domain suffix to system name (Only for systems) If set to True, the domain name is maintained in the system name. For example: will be saved as such.
    Update grouping object definition If set to True, the ETL will be allowed to update the grouping object definition for a metric loaded by an ETL.
    Skip entity creation (Only for ETL tasks sharing lookup with other tasks) If set to True, this ETL does not create an entity, and discards data from its data source for entities not found in BMC Capacity Optimization. It uses one of the other ETLs that share lookup to create the new entity.
    Scheduling options
    Hour mask  Specify a value to execute the task only during particular hours within the day. For example, 0 – 23 or 1,3,5 – 12.
    Day of week mask  Select the days so that the task can be executed only during the selected days of the week. To avoid setting this filter, do not select any option for this field.
    Day of month mask  Specify a value to execute the task only during particular days within a month. For example, 5, 9, 18, 27 – 31.
    Apply mask validation  By default this property is set to True. Set it to False if you want to disable the preceding Scheduling options that you specified. Setting it to False is useful if you want to temporarily turn off the mask validation without removing any values.
    Execute after time  Specify a value in the hours:minutes format (for example, 05:00 or 16:00) to wait before the task must be executed. This means that once the task is scheduled, the task execution starts only after the specified time passes.
    Enqueueable  Select one of the following options:
    • False (Default): While a particular task is already running, if the next execution command arises – it is ignored.
    • True: While a particular task is already running, if the next execution command arises – it is placed in a queue and is executed as soon as the current execution ends.
  4. Click Save.
    You return to the Last run tab under the ETL tasks page.
  5. Validate the results in simulation mode: In the ETL tasks table under ETL tasks > Last run, locate your ETL (ETL task name), click  to run the ETL.
    After you run the ETL, the Last exit column in the ETL tasks table will display one of the following values:
    • OK: The ETL executed without any error in simulation mode.
    • WARNING: The ETL execution returned some warnings in simulation mode. Check the ETL log.
    • ERROR: The ETL execution returned errors and was unsuccessful. Edit the active Run configuration and try again.
  6. Switch the ETL to production mode: To do this, perform the following task:
    1. In the ETL tasks table under ETL tasks > Last run, click the ETL under the Name column.
    2. In the Run configurations table in the ETL details page, click  to edit the active run configuration.
    3. In the Edit run configuration page, navigate to the Run configuration expandable tab and set Execute in simulation mode to No.
    4. Click Save.
  7. Locate the ETL in the ETL tasks table and click  to Run it, or schedule an ETL run.
    After you run the ETL, or schedule the ETL for a run, it will extract the data form the source and transfer it to the TrueSight Capacity Optimization database.

Lookup details

The connector defines multiple lookup fields for coordinating with other connectors. The following table lists the sequence of field sets for strong lookup and weak lookup.

Entity Type Strong lookup fields Weak lookup fields 

Virtual Host - AIX PowerVM, Virtual Host - Solaris, Virtual Host - VMware, Virtual Machine - AIX LPAR, Virtual Machine - Solaris LDOM, and Virtual Machine - Solaris Zone



Virtual Machine - VMware



Metrics and relationships

Metrics supported by the SYSCNF dataset

TrueSight Capacity
Optimization Metric
CMDB Class NameCMDB AttributeComment
















Add number of Cores for all BMC_processor instances




Add MaxClockSpeed for all BMC_Processor instances



















 Get number of instances of BMC_DiskDrive



DriveSizeAdd DriveSize for all BMC_DiskDrive instances

Populated object relationships

Relationship nameSource entityDestination entityMeaning


Solaris LDOM

Solaris Zone

LDOM contains zone


VMware Host

VMware VM

VMware Host contains a VM. This relationship is hidden in the UI.

CONTAINSBusiness serviceBusiness serviceBusiness service depends on the child business service.
CONTAINSBusiness serviceComputer System
(Stand alone physical machine, LPAR, LDOM, ZONE, VMware Host, VM)
Computer System
(Stand alone physical machine, LPAR, LDOM, ZONE, VMware Host, VM)

For more information on how to extract object relationships dataset; see: Writing an extractor for a CMDB - Object Relationships dataset

Hierarchy rule

The hierarchy rule will be used to process object relationships, and will run automatically, as part of the daily run.

Atrium user configuration

The configured Atrium user should have administrative privileges on the BMC Atrium server, so that BMC Atrium can be scanned to fetch information about computer systems, hardware configuration, and business service instances.

ETL output


The ETL fetches only BMC_ComputerSystem CMDB Class Name instances. You can get BMC_ComputerSystem instances having following instance values:








The BMC Atrium CMDB connector discovers standalone machines and the following for different platforms:

  • VMware: host and guest
  • Oracle Solaris: LDOMs, Zones

It also discovers business services and related computer systems.

Computer systems related to business services will be discovered on the basis of their being final destinations, originating from a computer system as a source (in the figure below, see the arrow pointing upwards towards the business service from the Computer System).

Classes and relationships

When a CMDB model is created through a typical ADDM Computer systems – Application population, with the Computer system as the source and Application as the destination, (in the preceding figure, see the arrow pointing towards the Application from computer system) a user can typically extend the model by selecting a Business Service as a destination.

The output in TrueSight Capacity Optimization is a hierarchy that displays a domain tree for each business service and related business services/technical services within that, if any, and the associated computer systems.


For sharing lookup of BMC Atrium CMDB connector with Gateway Server connector, ensure that the BMC Atrium CMDB connector removes the domain suffix from the data source name.

For more information, see Handling ETL lookup name. Also, ensure that Import VMware Data option as found in CMDB connection parameters inAdvanced configuration is False, as this is not currently supported, while sharing the lookup with Gateway Server connector.

Related topics

Using ETL datasets

Developing custom ETLs

Dataset reference for ETL tasks

Horizontal and Vertical datasets

Viewing datasets and metrics by dataset and ETL module

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  1. Tadgata Choudhury

    In Advanced tab, under Import filter row under below details :

    "The following are valid class names: BMC_COMPUTERSYSTEM and BMC_BUSINESSSERVICE. If a Business Service is fetched, all Computer Systems under the Business System are also fetched. For example, see BMC - Atrium CMDB extractor."

    The example link for BMC Atrium CMDB extractor is not working can you please look into this.

    Jun 30, 2019 01:08