If you have start up scripts, ensure none activate the TMTM Extensible Agent, TMTM Configuration Agent or extensions or technologies with embedded extensions during this upgrade.
If you have sufficient disk space it is recommended you back up the installation directory. The bootstrap distribution does not overlay the following files:
eaa.xml
eaapi.ini
checkpoint.bin
rtsp.xml
However, if you have modified any other files, those are replaced and the changes need to be re-applied. For example, logging changes made to the TMTM Configuration Agent. A full back up allows you to refer to those files as needed. Otherwise, back up any files that have been changed.
Follow the directions for distributing the list of files for your platform.
Remove the bmmtm-agent directory (or the directory where it was installed) and re-install the TMTM Configuration Agent following the installation steps earlier in this section.
Remove the directory where agentpref was installed and re-install it following the installation steps earlier in this section.
Re-apply the edits to files. Note that files that are replaced are not guaranteed to have the same format as before. Consult BMC Support if you are unsure you should re-apply any changes.