Accessing the Monitor Console Installer
From the product launch page, click Download Monitor Console Installer to access the Monitor Console Windows installer (both UI and silent mode (with response file) installer options are supported, as described below).
Note that the existing (Java Web Start) based launch is still available (and described in the section above).
To run the GUI Installer
After downloading the Monitor Console as an installer executable (see above), open it from your browser or double-click on the monitor_console_installer.exe file from File Explorer. Follow the installer onscreen instructions.
To run the Silent Installer
When running a silent install, you need to define a properties file (to indicate the install path). For example, save the following code to a file called install.props.
INSTALLER_UI=silent
USER_INSTALL_DIR=D:\\Path\\To\\Dir
Run the installer using the following command:
> monitor_console_installer.exe -f install.props
Uninstalling the Monitor Console
The standalone Monitor Console can be uninstalled as per standard applications from the Control Pamel (using the Uninstall or change a program option).
Launching the Monitor Console and Client configuration
After installation, the standalone Monitor Console can be started from the Start menu (select TMTM Monitor Console from the TrueSight Middleware and Transaction Monitor folder). A product version check will run; if the server is using a different version from the client a warning message is displayed.
The local client configuration is then compared with that on the server (based on the "default_client..." settings in the App_Service section of the services configuration). If the server based settings have changed, you can choose to restart with the new settings, or continue without using them.
Logging
Most client logging is directed to the service tier, into qpas-webmc.log, after the client has connected; Java Web Start launches can still be debugged via the Java Console view.
Native launch logging can be enabled in monitorconsole.ini by adding a property to set the log file name and log level (info|warning|error|none - see the example below). This logging is off (none) by default. The log file will be in the install directory.
log=mc_launch.log
log.level=info
The native launcher logging covers the JRE bootstrap (reading the ini file, locating the JRE, building the classpath, initializing the JVM).
For the updated Monitor Console (Java Web Start and native), post-launch logging goes to %LOCALAPPDATA%/BMC Software/TMTM/qpmc.jvm.out.log. Post-launch logging covers initial JRE startup (environment variables, system properties, product version) and connecting to the service tier.
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