Getting started for users

This topic includes the following three sections that will enable you to get started with TrueSight Middleware and Transaction Monitor (TMTM).

What is it about?
Accessing and downloading all the components you needWalks you through the process of accessing TMTM and getting started via the Launch Page.
Introducing the various interfaces to TMTMProvides an introduction to the various TMTM interfaces.
Selecting a monitoring policyWalks you through the process of selecting a monitoring policy.

Accessing and downloading all the components you need


Open a browser instance (see the supported list of browsers here) and enter the URL: http://hostname:15007 or https://hostname:15004


 is the hostname or IP address of the computer running the TMTM Application Service.
15007 and 15004 are default ports used by the TMTM Application Service.

The TMTM Launch Page is displayed.


To access the Monitor Console, click Download Monitor Console Installer to install the standalone version of the Monitor Console, or click Launch Monitor Console to launch the legacy Java Web Start version of the Monitor Console. For further information about which version you should use, see Accessing the Monitor Console.

If you do not have Java installed you will be prompted to download and install the correct version. Click Download Client JRE and follow the instructions.

After you are prompted to run the "Monitor Console" application, the Monitor Console login page is launched; enter your user name and password, which by default are:

  • User name: SA
  • Password: BMCSOFTWARE

For further information and troubleshooting, see Accessing the Monitor Console.


To access TrueSight Middleware Administrator (TSMA) - via which you can manage queue managers, queues, and channels - from the Launch Page, click Administrator Console.

The TSMA window is launched in a new browser window/tab (note that in contrast to the Monitor Console, the TSMA User and Admin Consoles are web-based).

For further information on the functionality available in TSMA, see Working with queue managers, queues, and channels.


To download TMTM agents for distribution to the relevant computers, click Download Agents.

From the list of displayed environment options, select the relevant agent download package.

For further information about downloading and deploying agents, see Distributing the Agent and extensions via the launch page.


To download the Report Designer, via which you can import, design and preview TMTM History Reports before publishing them to TMTM, click Download Report Designer.

Download and run report_designer_install.exe when prompted. Follow the instructions to complete the installation.

For further information, see Working with the Report Designer.

6To access the online documentation for TMTM, click Documentation. 

Introducing the various interfaces to TMTM

There are four main interfaces used in TMTM: the Monitor Console, TrueSight Middleware Administrator (TSMA), the Report Designer, and a number of CLI tools.

Monitor Console

The Monitor Console acts as the main interface for TrueSight Middleware and Transaction Monitor (TMTM). IT Operations and other specialists use the Monitor Console to monitor applications, events, and devices, define users and security settings, or to diagnose problems. 

To access the Monitor Console, see Accessing the Monitor Console.

For complete details about the Monitor Console, see Navigating the Monitor Console.

TrueSight Middleware Administrator (TSMA)

The TrueSight Middleware Administrator (Monitor Edition) is a license restricted version of the TrueSight Middleware Administrator (click here for a feature comparison of the differences between the full version and the Monitor Edition), which enables you to manage queue managers, queues, channels, and other queue objects. The installation of TrueSight Middleware and Transaction Monitor includes access to the TrueSight Middleware Administrator (Monitor Edition).

See the TrueSight Middleware Administrator document space for further information.

Report Designer

The BMTM Eclipse IDE for Java and Report Developers allows you to import, design and preview TMTM History Reports before publishing them to TMTM. Once published, the report designs can be incorporated into views and dashboards in the Monitor Console, as described in Working with views and dashboards. For brevity, BMTM Eclipse IDE for Java and Report Developers is referred to as the Report Designer.

To access the Report Designer, first download the  report_designer_install.exe from the Launch page. Once installed, it can be accessed from Start > All Programs > BMC TrueSight Middleware and Transaction Monitor > BMTM Eclipse IDE for Java and Report Developers.

For further information, see Working with the Report Designer.

Command line utilities

Although you can navigate the user interface to perform most administrative tasks, you can also perform many tasks to manage and maintain the TMTM environment from the Command Line Interface (CLI). Listed below are the CLI utilities that can be used to manage the product:

Selecting a monitoring policy

TMTM provides a set of out-of-the-box policies that contain general monitoring recommendations. The following steps show you how to apply one of these out-of-the-box policies. If you need further information on how to tweak and customize these policies, see Event Packs overview and Policy architecture


In the Monitor Console, click the Policies tab and then click the Agent Policies sub-tab. In this tab, the supplied Agent policies are listed (with names like WMQ_Agents_Basic). The naming convention for the BMC supplied policies is TECHNOLOGY_Agents_LEVEL, where TECHNOLOGY is an abbreviation for the specific monitored product to which the policy applies. 

Once TMTM is installed, you will see the policies for IBM WebSphere MQ (prefixed with WMQ) and the self-monitoring policies for TMTM (prefixed with BMM). If you are only monitoring these technologies, you can proceed to Step 2.

If you are monitoring other technologies, you need to import the relevant Event Pack for the specific technology before proceeding.


Select the level of monitoring you require (click on the relevant policy in the Agent Policies tab). For each technology, the supplied policies come with a number of monitoring levels: 

  • Minimal - This level ensures there is almost no automatic monitoring, although will automatically keep history on the TMTM Agent and the top level component of the technology (for example, the MQ Queue Manager, IIB Broker, or EMS Server), and provides Console alerts if the monitoring extension has lost contact with the underlying technology. Choose this level if you wish to control your monitoring mostly manually rather than automatically, but need to ensure the absolute core is monitored.
  • Basic - This level does everything the Minimal level monitors, but also discovers and selects for monitoring the underlying objects (such as MQ queues and channels, Broker Message Flows, WAS EJBs, and DataPower Multi-Protocol Gateways). In addition, it stores history on the key metrics of those objects. Note that this level does not alert automatically, other than the minimal Console alerts. Choose this level if you want to ensure that objects are discovered and populated in the Operations tab of the Monitor Console automatically but wish to manage your events manually.
  • Standard_NNN - This level is intended to implement TMTM best practices for monitoring. The monitored objects are discovered and populated in the Monitor Console Operations tab. Historical data is collected on all key metrics, and alerts are set up automatically to notify you of key conditions for all monitored objects. As this level includes alerting, there are several variants specified by the NNN to control where the event notifications go. Note that all of these eventing options will require some general configuration (see Getting started with policies for more details).
  • ALL_NNN - This level monitors and stores historical data on all objects and alerts on essentially every condition that TMTM believes could be of interest. As with the Standard_NNN level, there are variants. Choose this policy in an environment where you wish to explore the possible monitoring capabilities. It is generally not recommended that you select this policy level in a production environment because it may generate a large number of alerts.

After selecting the level of monitoring, click the Copy Agent Policy with all Sub-Components button  (also known as a Deep Copy), and specify a prefix for your copy (such as "MyCompany_"). Click OK to copy and enable the policy and all required underlying objects. 

Then apply the policy to your existing objects by clicking the Apply button 

Note that policies will apply to new objects in the future, but this step is necessary to check all of the existing objects that were discovered before you applied your policy. Upon completion, you can exit the dialog box. 

4If you have not deployed and started any agents, this would be the next step. The policy will pick up the new objects and configure the monitoring setup based on the policy. 

Was this page helpful? Yes No Submitting... Thank you