8.1.00 Agent Fix Pack B
Fix Packs do not contain all of the files that are required for a complete product installation. Fix Packs are cumulative and contain all updates released prior to the Fix Pack.
Before you install the Fix Pack, you must have previously installed the base version of the product. See Installing.
This Fix Pack is to be installed on your TrueSight Middleware and Transaction Monitor (TMTM) service machine (this Fix Pack requires an 8.1.00.425 installation).
For information about issues corrected in this Fix Pack, see Known and corrected issues.
For Transaction Monitoring users: the current Server Fix Pack allows the Application Service to pick up new agent packages for distribution without a restart, however, you must stop and restart the Application Service in order for it to discover updated BTM extensions.
Installing the Agent Fix Pack B for TMTM 8.1 consists of the following steps:
Prepare for the installation of the Fix Pack.
You should review a Fix Pack's notes and instructions prior to installation. You can extract the README.txt file from the downloaded Fix Pack ZIP file, with the following command:
unzip -o FixPack8100.425B_Agent.zip FixPack8100.425B_Agent\README.txt
-o FixPack8100.425B_Agent.zip FixPack8100.425B_Agent/README.txt
- Create a directory named FixPacks under your server installation directory, if it does not already exist.
If the product is installed in /opt/TMTM, create the directory /opt/TMTM/FixPacks if it does not already exist.
If the product is installed in D:\TMTM, create the directory D:\TMTM\FixPacks if it does not already exist.
- Download the Fix Pack file (FixPack8100.425B_Agent.zip) to the directory referenced in Step 2.
- Unzip the archive. You should now have a directory named FixPack8100.425B_Agent in the directory referenced in Step 2.
If the product is installed in /opt/TMTM, the directory /opt/TMTM/FixPacks/FixPack8100.425B_Agent should now exist.
If the product is installed in D:\TMTM, create the directory D:\TMTM\FixPacks\FixPack8100.425B_Agent should now exist.
Run the Fix Pack installation script; it does not matter what directory you are in when you run it. The default action is to install the Fix Pack. To see the help, run the script with the
If the product is installed in /opt/TMTM, run the command
If the product is installed in D:\TMTM, run the command
IMPORTANT: If you choose to unpack the FixPack8100.425B_Agent.zip file in a different location, you MUST specify the product location when running the installation script.
If the product is installed in /opt/TMTM, and the Fix Pack is in /local/TMTM/FixPacks/FixPack8100.425B_Agent, run the command
/local/TMTM/FixPacks/FixPack8100.425B_Agent/tmtm_fixpack_tool.sh --product_path /opt/TMTM
If the product is installed in D:\TMTM, and the Fix Pack is in F:\FixPacks\FixPack8100.425B_Agent, run the command
F:\FixPacks\FixPack8100.425B_Agent\tmtm_fixpack_tool.bat --product_path D:\TMTM
- Check the output of the script, and its log file, correct any issues and repeat. Contact BMC Support if you run into any issues you cannot resolve.
- Redistribute the agent and extension packages to the agent machines that you wish to update, as described here.